2020 Audi Q5 recalls and problems

6 recalls and 25 owner complaints on file with NHTSA for the 2020 Audi Q5.

6
recalls
25
owner complaints
3
complaints mentioning a crash
1
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2020 Audi Q5 recalls

Electrical system: propulsion system, charging, cable/cord, onboard

NHTSA campaign 23V842000 · reported December 13, 2023 · Volkswagen Group of America, Inc. · 93,196 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
The risk
An overheated outlet or charging cable can increase the risk of a fire.
The fix
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

Tires · Suspension: rear, axle, non-powered axle assembly

NHTSA campaign 22V034000 · reported January 26, 2022 · Volkswagen Group of America, Inc. · 31,058 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
The risk
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
The fix
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

Structure: body · Electrical system: body control module/BCM

NHTSA campaign 21V947000 · reported December 8, 2021 · Volkswagen Group of America, Inc. · 288,991 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
The risk
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
The fix
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.

Suspension: rear, axle, non-powered axle assembly

NHTSA campaign 21V295000 · reported April 26, 2021 · Volkswagen Group of America, Inc. · 40,993 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
The risk
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
The fix
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

Seats

NHTSA campaign 20V505000 · reported August 26, 2020 · Volkswagen Group of America, Inc. · 5,376 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
The risk
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
The fix
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

Structure: body

NHTSA campaign 19V737000 · reported October 16, 2019 · Volkswagen Group of America, Inc. · 174,278 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
The risk
The detached trim may become a road hazard, increasing the risk of crash.
The fix
Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Sep 4, 2026 · Power train

On September 2, 2026, I purchased a used 2020 Audi Q5 with disclosed Lemon Law Buyback title branding. Approximately two hours after taking delivery, the vehicle began exhibiting a pronounced vibration/judder in the drivetrain when turning the steering wheel at low speed, approximately 1-5 mph. Initially occurring…

Aug 21, 2026 · Electrical system

Electrical system failure due to water in the spare tire & battery well, purchased key fob, 2 auto batteries unable to program fob due to non compatible 1st battery, info display contact dealer, had the water extracted, there were no prior indicators of an upcoming issue until the morning of May 22,2026 when my…

Aug 6, 2026 · Electrical system

Engine Start Malfunction Warning Light. Apparently, this has been a problem with the 2020 Q5 (and others) from water backing up from clogged moonroof drainage system allowing water into the L rear compartment housing the Comfort Control Module, wiring, fuses, etc. (or other roof drainage problems also saturating the…

Dec 9, 2025 · Forward collision avoidance · crash reported

Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very disappointing and costly for our family.

Nov 13, 2025 · Power train

Purchased a 2020 Audi Q5 sold as-is. Within 30 days, the transmission malfunctioned and the vehicle lost power. A dealer estimated repairs would cost around $27,000. This sudden loss of drive ability poses a safety risk.

Q5 model years compared

YearRecallsComplaintsCrashesFires
2017 54230
2018 6208100
2019 55350
2020 62531
2021 87420
2022 42241
2023 54461

Across all years, the 2018 Q5 has the most complaints (208). All Audi Q5 years →

Questions

Does the 2020 Audi Q5 have any recalls?
Yes. NHTSA lists 6 recalls for the 2020 Audi Q5, the most recent reported on December 13, 2023 (Electrical system: propulsion system, charging, cable/cord, onboard). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Audi Q5?
Owners have filed 25 complaints with NHTSA. The most frequently reported area is electrical system (8 complaints), followed by unknown or other (5).
How many 2020 Audi Q5 complaints mention a crash or fire?
3 of 25 complaints report a crash and 1 a fire; 3 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received September 4, 2026.