2020 Audi Q7 recalls and problems

5 recalls and 29 owner complaints on file with NHTSA for the 2020 Audi Q7.

5
recalls
29
owner complaints
1
complaints mentioning a crash
1
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2020 Audi Q7 recalls

Back over prevention: sensing system, camera

NHTSA campaign 25V900000 · reported December 19, 2025 · Volkswagen Group of America, Inc. · 356,894 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix
Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

Forward collision avoidance: sensing system, camera

NHTSA campaign 23V212000 · reported March 29, 2023 · Volkswagen Group of America, Inc. · 19 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
The risk
An overheated heating element can increase the risk of a fire.
The fix
Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.

Fuel system, gasoline: delivery, fuel pump

NHTSA campaign 22V516000 · reported July 20, 2022 · Volkswagen Group of America, Inc. · 49,443 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
The risk
Fuel pump failure can cause an engine stall, increasing the risk of a crash.
The fix
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.

Air bags: air bag/restraint control module, software · Air bags: frontal

NHTSA campaign 21V078000 · reported February 17, 2021 · Volkswagen Group of America, Inc. · 26,967 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
The fix
Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.

Structure: body, roof and pillars

NHTSA campaign 20V658000 · reported October 27, 2020 · Volkswagen Group of America, Inc. · 94,144 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
The risk
In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
The fix
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 25, 2026 · Electrical system

COMPONENT: 48V mild-hybrid electrical system — engine ground connections, Belt Starter Generator circuit, and 48V lithium battery. The vehicle is available for inspection upon request; the 48V battery dealer now call failed has not yet been replaced. SAFETY RISK: On 8/1/2026, the vehicle suffered sudden, complete…

Sep 22, 2026 · Engine and engine cooling

See attached document for complaint.

Sep 14, 2026 · Service brakes, hydraulic · 73,000 miles · crash reported

The contact owns a 2020 Audi Q7. The contact stated that while driving 15 MPH, the vehicle unexpectedly lost motive power and the brakes engaged without warning, causing the vehicle to rear-end another vehicle in front. The vehicle was towed to a local tow yard. The contact sustained injuries to the lower back, neck…

Jul 23, 2026 · Unknown or other

Dashboard leather is bubbling, separating, and delaminating near the center windshield vents. This is a known manufacturing defect, Audi has issued a warranty extension (bulletin AWA-23-11) for this identical issue on the Q8, e-tron quattro, and R8 models, but not the Q7, despite the dashboard part number…

May 14, 2026 · Engine

the first indication of an issue was oil consumption. It was using more oil than usual around the 70K mile mark. Then it started misfiring, and soon after a knocking noise coming from the engine. There are no check engine light on, after bringing it in for diagnostics, it read that it was a spark plug, once they got…

Q7 model years compared

YearRecallsComplaintsCrashesFires
2017 732273
2018 314430
2019 46350
2020 52911
2021 97530
2022 32020
2023 31600

Across all years, the 2017 Q7 has the most complaints (322). All Audi Q7 years →

Questions

Does the 2020 Audi Q7 have any recalls?
Yes. NHTSA lists 5 recalls for the 2020 Audi Q7, the most recent reported on December 19, 2025 (Back over prevention: sensing system, camera). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Audi Q7?
Owners have filed 29 complaints with NHTSA. The most frequently reported area is electrical system (11 complaints), followed by engine (7).
How many 2020 Audi Q7 complaints mention a crash or fire?
1 of 29 complaints report a crash and 1 a fire; 2 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 25, 2026.