2020 Cadillac CT5 recalls and problems

4 recalls and 39 owner complaints on file with NHTSA for the 2020 Cadillac CT5.

4
recalls
39
owner complaints
2
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2020 Cadillac CT5 recalls

Power train: automatic transmission

NHTSA campaign 25V148000 · reported March 6, 2025 · General Motors, LLC · 90,081 vehicles potentially affected

The problem
General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.
The risk
Wheel lock-up while driving increases the risk of a crash.
The fix
Dealers will install transmission control module monitoring software, free of charge. Owner notification letters were mailed April 7, 2025. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242480630.

Exterior lighting: lighting control module, software

NHTSA campaign 22V903000 · reported December 8, 2022 · General Motors, LLC · 740,108 vehicles potentially affected

The problem
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
The fix
The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

Air bags: side/window, curtain · Air bags

NHTSA campaign 21V611000 · reported August 5, 2021 · General Motors, LLC · 34,157 vehicles potentially affected

The problem
General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.
The risk
Air bags that do not deploy properly can increase the risk of injury in a crash.
The fix
Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.

Service brakes

NHTSA campaign 20V588000 · reported September 24, 2020 · General Motors LLC · 3,677 vehicles potentially affected

The problem
General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.
The risk
If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
The fix
GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Sep 21, 2026 · Power train

I am filing an urgent consumer safety complaint against Bert Ogden Cadillac in […] for a severe federal safety recall violation. My 2020 Cadillac CT5 is experiencing catastrophic transmission failure, including severe slipping and violent pulling during acceleration. This creates an immediate risk of sudden highway…

Aug 4, 2026 · Latches/locks/linkages · 46,000 miles

The contact owns a 2020 Cadillac CT5. The contact stated that while the vehicle was parked and using the key fob to open the door, the door on the driver’s side failed to open. The failure was a recurring failure. The dealer was contacted and diagnosed the vehicle with an exterior door handle failure on the driver’s…

Jul 26, 2026 · Structure

Electronic door hand on the drivers side completely stopped working, with little warning. This includes the proximity unlock feature and unlocking the car with the fob. If this were to have happened to all four doors at once, it would have been impossible to enter the car without breaking the glass. This is not safe.

Jul 16, 2026 · Unknown or other

The left passenger door will not open manually nor with key fob. It has caused me to not allow back seat passengers including grand children for fear if necessary to get out in an emergency and I am left to wonder if the driver door will go into lock position during a collision and that would be life threatening. I…

Jul 16, 2026 · Power train

Lockhart Cadillac Service Department committed warranty fraud by charging me on multiple occasions for repairs that should have been covered under GM/Cadillac 2025 Transmission Recall & Special Extended Warranties. The transmission has continued to deteriorate. I took the vehicle in on July 1, 2026 for recall service…

CT5 model years compared

YearRecallsComplaintsCrashesFires
2020 43920
2021 43030
2022 21100
2023 11330

Across all years, the 2020 CT5 has the most complaints (39). All Cadillac CT5 years →

Questions

Does the 2020 Cadillac CT5 have any recalls?
Yes. NHTSA lists 4 recalls for the 2020 Cadillac CT5, the most recent reported on March 6, 2025 (Power train: automatic transmission). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Cadillac CT5?
Owners have filed 39 complaints with NHTSA. The most frequently reported area is power train (15 complaints), followed by unknown or other (11).
How many 2020 Cadillac CT5 complaints mention a crash or fire?
2 of 39 complaints report a crash and 0 a fire; 2 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received September 21, 2026.