2021 Cadillac Escalade NA recalls and problems

4 recalls and 17 owner complaints on file with NHTSA for the 2021 Cadillac Escalade NA.

4
recalls
17
owner complaints
1
complaints mentioning a crash
1
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2021 Cadillac Escalade NA recalls

Fuel system, gasoline: delivery, fuel pump, control/drive module

NHTSA campaign 21V739000 · reported September 23, 2021 · General Motors, LLC · 14,939 vehicles potentially affected

The problem
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
The risk
An engine stall increases the risk of a crash.
The fix
Dealers will replace the fuel pump power control module, free of charge. Owner notification letters were mailed on October 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212332040.

Steering: steering control module

NHTSA campaign 21V455000 · reported June 17, 2021 · General Motors, LLC · 26,847 vehicles potentially affected

The problem
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
The risk
Increased steering effort, particularly at lower speeds, increases the risk of a crash.
The fix
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.

Seat belts: critical fasteners · Seat belts

NHTSA campaign 20V811000 · reported December 23, 2020 · General Motors, LLC · 470 vehicles potentially affected

The problem
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
The risk
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
The fix
GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

Electrical system: instrument cluster/panel

NHTSA campaign 20V790000 · reported December 17, 2020 · General Motors, LLC · 3,203 vehicles potentially affected

The problem
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade and Escalade ESV vehicles. The front passenger seat belt and airbag status telltale lights located in the overhead console in these vehicles may be set to "night mode" when the vehicle is started using remote start or when the vehicle is turned off and re-started after approximately ten minutes without opening the door. In daytime, if night mode is active, the telltale lights may not be visible, and fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 208, "Occupant Crash Protection."
The risk
If the telltale lights are not visible, the driver and front passenger may not know that the front passenger is unbuckled or has a deactivated air bag, increasing the risk of passenger injury in a crash.
The fix
The body control module (BCM) software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began February 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319980.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Nov 8, 2023 · Power train · 39,000 miles

The contact owns a 2021 Cadillac Escalade. The contact stated that while driving approximately 70 MPH, the message "Service Transmission Now - Unable to Shift Soon" was displayed. The vehicle was later driven to the local dealer however, the cause of the failure was not yet determined. The manufacturer was not yet…

Apr 19, 2023 · Air bags · crash reported

On 2/21/23, at 1245, I hit the rear bumper of my 2021 Cadillac Escalade when I backed up after I had scraped the driver side of my door panel as I drive thru a gated parking area. I started driving forward, turned left onto the back row of parking area. Suddenly the car accelerated very fast like from 0-60 mph. I…

Apr 7, 2023 · Exterior lighting

The contact owns a 2021 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 22V827000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…

Mar 1, 2023 · Service brakes

My wife pulled out of a parking lot and was driving down the road at approximately 30mph when the brakes stopped working entirely. There was no response when she pushed on the brake pedal. The car displayed 3 warnings on the driver display: BRAKE SYSTEM FAILURE 62 MPH TOP SPEED SERVICE STABILITRAK SERVICE TRAILER…

Feb 25, 2023 · Engine

As far as the findings from the diagnosis, the dealer advised that inspection found crank bearing failure. The engine has been ordered but does not have an ETA at this time.

Escalade NA model years compared

YearRecallsComplaintsCrashesFires
2021 41711

All Cadillac Escalade NA years →

Questions

Does the 2021 Cadillac Escalade NA have any recalls?
Yes. NHTSA lists 4 recalls for the 2021 Cadillac Escalade NA, the most recent reported on September 23, 2021 (Fuel system, gasoline: delivery, fuel pump, control/drive module). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2021 Cadillac Escalade NA?
Owners have filed 17 complaints with NHTSA. The most frequently reported area is engine (7 complaints), followed by electrical system (3).
How many 2021 Cadillac Escalade NA complaints mention a crash or fire?
1 of 17 complaints report a crash and 1 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received November 8, 2023.