2020 Chrysler Pacifica recalls and problems

5 recalls and 173 owner complaints on file with NHTSA for the 2020 Chrysler Pacifica.

5
recalls
173
owner complaints
7
complaints mentioning a crash
3
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2020 Chrysler Pacifica recalls

Electrical system: propulsion system, traction battery

NHTSA campaign 26V362000 · reported June 4, 2026 · Chrysler (FCA US, LLC) · 17,277 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
The risk
A vehicle fire increases the risk of injury.
The fix
Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.

Equipment adaptive/mobility: wheelchair restraints/securement, latch/anchor

NHTSA campaign 25V876000 · reported December 17, 2025 · Rollx Vans · 86 vehicles potentially affected

The problem
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Air bags: side/window, curtain

NHTSA campaign 24V793000 · reported October 24, 2024 · Chrysler (FCA US, LLC) · 26 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
The risk
An air bag that does not deploy during a crash increases the risk of injury.
The fix
Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

Electrical system: wiring, connectors/plugs/receptacles · Hybrid propulsion system: inverter

NHTSA campaign 23V010000 · reported January 17, 2023 · Chrysler (FCA US, LLC) · 67,117 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
The risk
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
The fix
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

Back over prevention: sensing system, camera

NHTSA campaign 20V191000 · reported September 10, 2020 · Chrysler (FCA US LLC) · 319,610 vehicles potentially affected

The problem
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
The fix
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 23, 2026 · Electrical system

File an Immediate NHTSA Safety Complaint (Do This Tonight) The vehicle intermittently stalls completely while decelerating or braking at low speeds when the engine is warm. The dashboard flashes an ACC/FCW warning as the engine dies. This requires a full shift into Park to restart in active traffic, creating an…

Oct 22, 2026 · Electrical system

My 2020 Chrysler Pacifica Plug-In Hybrid (VIN […]) is covered by safety recall NHTSA 26V-362 / FCA 52D (shown as "Recall Incomplete" on NHTSA's VIN lookup as of October 17, 2026), high-voltage battery fire risk. FCA advises owners not to charge the vehicle and to park it outside, away from structures, until it is…

Oct 15, 2026 · Unknown or other

While standing sideways, my left shoulder towards the rear of the car, I pushed the open hatch button. The automatic door began to rise and lifted me up and tossed me against some metal furniture that was behind the car, in the parking lot of a deli. It was over in a second, I couldn't step out of the way because I…

Sep 14, 2026 · Electrical system

I took my 2020 Chrysler Pacifica Hybrid (VIN: […]) to Sames Bastrop Chrysler Dodge Jeep Ram in […], to have Safety Recall 52D performed on the high-voltage battery. Prior to bringing the van in, the vehicle was driving and charging completely normally with no charging errors. Sames performed the recall software update…

Sep 13, 2026 · Steering

I was about to pull out into a main road with my 3 kids in the car, and my steering wheel locked up and became impossible to drive, had to quickly reverse and could not make it home. I then received an error message on my dash saying power steering unavailable, service requested. The car only has 118,000 miles on it.

Pacifica model years compared

YearRecallsComplaintsCrashesFires
2017 111,5424611
2018 128892814
2019 7316113
2020 517373
2021 7377111
2022 1021872
2023 1415530

Across all years, the 2017 Pacifica has the most complaints (1,542). All Chrysler Pacifica years →

Questions

Does the 2020 Chrysler Pacifica have any recalls?
Yes. NHTSA lists 5 recalls for the 2020 Chrysler Pacifica, the most recent reported on June 4, 2026 (Electrical system: propulsion system, traction battery). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Chrysler Pacifica?
Owners have filed 173 complaints with NHTSA. The most frequently reported area is electrical system (66 complaints), followed by engine (53).
How many 2020 Chrysler Pacifica complaints mention a crash or fire?
7 of 173 complaints report a crash and 3 a fire; 11 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 23, 2026.