2020 Dodge Journey recalls and problems

1 recall and 66 owner complaints on file with NHTSA for the 2020 Dodge Journey.

1
recalls
66
owner complaints
1
complaints mentioning a crash
1
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2020 Dodge Journey recalls

Back over prevention: sensing system, camera

NHTSA campaign 25V552000 · reported August 26, 2025 · Chrysler (FCA US, LLC) · 219,577 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
The risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 13, 2026 · Electrical system

The contact owns a 2020 Dodge Journey. The contact stated that after the vehicle was not driven and remained parked in the driveway for two weeks, the police department notified the contact at approximately 1:00 AM that the horn was sounding continuously. The contact attempted to deactivate the horn using the security…

Sep 18, 2026 · Back over prevention

My 2020 Dodge Journey is subject to FCA Recall 59C / NHTSA Campaign 25V-552 involving the rearview camera. The camera malfunction affected the rearview image used when backing. While the recall was open, I contacted an authorized Dodge dealer. I was advised that FCA's official recall remedy/parts had not yet been…

Aug 22, 2026 · Electrical system

When starting my car and turning on my air or heat component the front will turn on but the components in the middle won’t! You have to hit the panel to make it turn on and when your driving the middle component shuts off losing power and dims the lights and dash lights with radio screen! I’ve had this issue since I…

Aug 13, 2026 · Back over prevention · 97,000 miles

The contact owns a 2020 Dodge Journey. The contact stated that while reversing the vehicle, the rear-view camera was inverted. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted…

Aug 10, 2026 · Electrical system

The wiring harness for back hatch the coating of the wire are all cracking . The passenger side rear back up light wasn’t working and the harness is cracking the wiring when opening and closing the hatch . I have picture. It looks worse in person

Journey model years compared

YearRecallsComplaintsCrashesFires
2017 2202127
2018 623772
2019 110270
2020 16611

Across all years, the 2009 Journey has the most complaints (1,433). All Dodge Journey years →

Questions

Does the 2020 Dodge Journey have any recalls?
Yes. NHTSA lists 1 recall for the 2020 Dodge Journey, the most recent reported on August 26, 2025 (Back over prevention: sensing system, camera). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Dodge Journey?
Owners have filed 66 complaints with NHTSA. The most frequently reported area is electrical system (20 complaints), followed by unknown or other (19).
How many 2020 Dodge Journey complaints mention a crash or fire?
1 of 66 complaints report a crash and 1 a fire; 1 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 13, 2026.