2013 Ford C-MAX Energi recalls and problems

1 recall and 50 owner complaints on file with NHTSA for the 2013 Ford C-MAX Energi.

1
recalls
50
owner complaints
2
complaints mentioning a crash
3
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2013 Ford C-MAX Energi recalls

Equipment: electrical, anti-theft devices · Electrical system: ignition, anti-theft, control module

NHTSA campaign 13V475000 · reported October 17, 2013 · Ford Motor Company · 23,000 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
The risk
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
The fix
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Jul 5, 2023 · Back over prevention · 144,000 miles

The contact owns a 2013 Ford C-Max Energi. The contact stated while reversing, the back over prevention camera displayed the image upside down. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately…

Mar 31, 2023 · Suspension · 73,000 miles

The contact owns a 2013 Ford C-Max Energi. The contact stated while driving 30 MPH, there was a grinding sound coming from underneath the vehicle; followed by the vehicle shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer and the dealer stated that the front axle and the…

Mar 14, 2023 · Power train

The contact owns a 2013 Ford C-Max Energi. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made…

Dec 30, 2022 · Power train · 350,000 miles

The contact owns a 2013 Ford C-Max Energi. The contact stated that while driving 60 MPH, the transmission inadvertently downshifted. The vehicle was taken to the dealer, where it was determined that the rear bearings needed to be replaced. The dealer replaced the rear bearings; however, the failure recurred. The…

Nov 10, 2022 · Steering · 140,000 miles

The contact owns a 2013 Ford C-Max Energi. The contact stated while driving approximately 30 MPH, the steering wheel locked up. The contact stated that it was difficult to turn the steering wheel. The contact received help from her passenger to pull off the road. The contact stopped and turned off and restarted the…

C-MAX Energi model years compared

YearRecallsComplaintsCrashesFires
2013 15023
2014 03001
2015 01520
2016 03250

Across all years, the 2013 C-MAX Energi has the most complaints (50). All Ford C-MAX Energi years →

Questions

Does the 2013 Ford C-MAX Energi have any recalls?
Yes. NHTSA lists 1 recall for the 2013 Ford C-MAX Energi, the most recent reported on October 17, 2013 (Equipment: electrical, anti-theft devices, Electrical system: ignition, anti-theft, control module). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2013 Ford C-MAX Energi?
Owners have filed 50 complaints with NHTSA. The most frequently reported area is electrical system (19 complaints), followed by steering (9).
How many 2013 Ford C-MAX Energi complaints mention a crash or fire?
2 of 50 complaints report a crash and 3 a fire; 2 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received July 5, 2023.