2016 Ford C-MAX recalls and problems

3 recalls and 24 owner complaints on file with NHTSA for the 2016 Ford C-MAX.

3
recalls
24
owner complaints
2
complaints mentioning a crash
1
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2016 Ford C-MAX recalls

Back over prevention: sensing system, camera

NHTSA campaign 25V695000 · reported October 13, 2025 · Ford Motor Company · 1,448,655 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
The risk
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
The fix
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Power train: shift linkage/cable/rod · Power train: automatic transmission, gear position indication (prndl)

NHTSA campaign 22V413000 · reported June 10, 2022 · Ford Motor Company · 2,925,968 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
The risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
The fix
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Structure: body

NHTSA campaign 17V052000 · reported January 24, 2017 · Ford Motor Company · 17 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
The risk
Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.
The fix
Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall began March 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 15, 2026 · Back over prevention · 63,343 miles

The contact owns a 2016 Ford C-Max. The contact stated that the rearview camera is malfunctioning, cuts out intermittently, and displays an error message stating that the camera is unavailable. The contact received a safety recall notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the…

Oct 9, 2026 · Electrical system

Rear view camera recall was last year on October 2025 I am facing serious safety issues with the camera not working properly or sometimes entirely not at all the screen turns blue and does not display anything it’s very dangerous

Sep 8, 2026 · Back over prevention · 136,000 miles

The contact owns a 2016 Ford C-MAX. The contact stated that while reversing, the rear-view camera displayed a blank screen. The contact stated that the failure was a persistent failure, and the rear-view camera displayed an upside-down image. The dealer was made aware of the failure. The vehicle was taken to the…

Mar 4, 2026 · Back over prevention · 40,000 miles

The contact owns a 2016 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black screen while the vehicle was in reverse(R). The…

Feb 18, 2026 · Back over prevention

See attached document for complaint. RE: NHTSA SAFETY RECALL 25V695 To whom it may concern, In August 2025 we took our 2016 CMAX into the Ford Dealer we purchased it from to have the check out the back-up camera that was not working and have a service done. They charges us $225.00 to check it out and then wanted to…

C-MAX model years compared

YearRecallsComplaintsCrashesFires
2013 818745
2014 88064
2015 656110
2016 32421
2017 11512
2018 11020

Across all years, the 2013 C-MAX has the most complaints (187). All Ford C-MAX years →

Questions

Does the 2016 Ford C-MAX have any recalls?
Yes. NHTSA lists 3 recalls for the 2016 Ford C-MAX, the most recent reported on October 13, 2025 (Back over prevention: sensing system, camera). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2016 Ford C-MAX?
Owners have filed 24 complaints with NHTSA. The most frequently reported area is back over prevention (7 complaints), followed by unknown or other (6).
How many 2016 Ford C-MAX complaints mention a crash or fire?
2 of 24 complaints report a crash and 1 a fire; 3 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 15, 2026.