CarRecallDB

2011 Ford Crown Victoria recalls and problems

2 recalls and 23 owner complaints on file with NHTSA for the 2011 Ford Crown Victoria.

2
recalls
23
owner complaints
1
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2011 Ford Crown Victoria recalls

Steering: rack and pinion, pinion shaft

NHTSA campaign 14V704000 · reported November 5, 2014 · Ford Motor Company · 36,888 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
The risk
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
The fix
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

Steering

NHTSA campaign 13V385000 · reported August 29, 2013 · Ford Motor Company · 355,000 vehicles potentially affected

The problem
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
The risk
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
The fix
Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Mar 11, 2025 · Engine · crash reported

Unknown

Apr 28, 2023 · Steering

Vehicle is exhibiting stiff steering issues associated with steering column. Mechanic determined steering shaft requires replacement. This vehicle was already involved in a steering column recall several years ago however the problem appears to have returned.

Apr 28, 2023 · Steering

I learned of recall on some models of crown victoria police interceptor. I own 3 such vehicles. Two were identified for recall, the third a 2011 however was not. This car has signs of steering issues very hard to turn the wheel at times. There is rust on the lower intermediate steering shaft and at the u joints of the…

Aug 6, 2021 · Steering · 160,000 miles

The contact owns a 2011 Ford Crown Victoria. The contact stated while driving 40 mph, the steering wheel started clicking and making an abnormal popping sound. The contact stated that the steering wheel was difficult to maneuver. There was no warning light illuminated. The contact stated he was able to continue to…

Jan 14, 2021 · Steering · 82,000 miles

TL* THE CONTACT OWNS A 2011 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS ABOVE 60 MPH, THE FRONT END WOULD VIBRATE AND A CLUNKING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. EVENTUALLY THE STEERING COLUMN WOULD NOT LOCK AFTER PARKING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT…

Crown Victoria model years compared

YearRecallsComplaintsCrashesFires
2008 350113
2009 24452
2010 21230
2011 22310

Across all years, the 2003 Crown Victoria has the most complaints (249). All Ford Crown Victoria years →

Questions

Does the 2011 Ford Crown Victoria have any recalls?
Yes. NHTSA lists 2 recalls for the 2011 Ford Crown Victoria, the most recent reported on November 5, 2014 (Steering: rack and pinion, pinion shaft). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2011 Ford Crown Victoria?
Owners have filed 23 complaints with NHTSA. The most frequently reported area is steering (12 complaints), followed by seats (4).
How many 2011 Ford Crown Victoria complaints mention a crash or fire?
1 of 23 complaints report a crash and 0 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received March 11, 2025.