2020 Ford Escape Hybrid recalls and problems

1 recall and 289 owner complaints on file with NHTSA for the 2020 Ford Escape Hybrid.

1
recalls
289
owner complaints
1
complaints mentioning a crash
1
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2020 Ford Escape Hybrid recalls

Power train: automatic transmission, control module (tcm/PCM/tecm)

NHTSA campaign 25V881000 · reported December 18, 2025 · Ford Motor Company · 87 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The fix
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026. This is an expansion of Recalls 24V330 (24S33) and 25V133 (25S16).

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 15, 2026 · Electrical system

While driving down the road the vehicle lost all power and left my wife in a dangerous position on the road. The vehicle was just in for service 4 days before and we were told the vehicle had no error codes. The vehicle has lost power on multiple occasions and we have had it at different dealer service departments…

Sep 16, 2026 · Unknown or other

Brought vehicle in for Manufacturer Recall Number26C11 NHTSA Recall Number26V123 During the recall, the reprogramming procedure was unsuccessful and left my APIM non-operational. Fremont Ford returned the vehicle to me without a functioning display screen or backup camera while waiting for the replacement part to…

Aug 29, 2026 · Unknown or other

The thin metal gear shift dial has peeled extensively beginning in 2022 leaving RAZOR SHARP edges that cause constant skin lacerations as it's impossible to change gears and not to touch the sharp edges. I understand this is a very common problem with 2020 Ford models. Ford has now corrected the problem with newer…

Aug 27, 2026 · Back over prevention

The rear cross traffic sensors are not detecting cross traffic when in reverse every time. It will work sometimes, but it failed to work at all for weeks. I have video showing it not working properly. I brought this to the dealership and was told that this is something that I will be required to fix out of my own…

Aug 19, 2026 · Unknown or other

I went to […] for the weekend, and on Sunday … I just left a restaurant and my car was parked on the street. As I left I was driving down a one way public street. I thought I hit a parked car to my right because I heard a noise that sounding like I hit something. I looked in the mirror and saw I was far from the…

Escape Hybrid model years compared

YearRecallsComplaintsCrashesFires
2020 128911
2021 112422
2022 07032
2023 02420

Across all years, the 2008 Escape Hybrid has the most complaints (443). All Ford Escape Hybrid years →

Questions

Does the 2020 Ford Escape Hybrid have any recalls?
Yes. NHTSA lists 1 recall for the 2020 Ford Escape Hybrid, the most recent reported on December 18, 2025 (Power train: automatic transmission, control module (tcm/PCM/tecm)). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Ford Escape Hybrid?
Owners have filed 289 complaints with NHTSA. The most frequently reported area is structure (105 complaints), followed by engine (64).
How many 2020 Ford Escape Hybrid complaints mention a crash or fire?
1 of 289 complaints report a crash and 1 a fire; 5 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 15, 2026.