1 recall and 2 owner complaints on file with NHTSA for the 2020 Ford Explorer Hybrid.
1
recalls
2
owner complaints
0
complaints mentioning a crash
1
mentioning a fire
Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
2020 Ford Explorer Hybrid recalls
Power train: axle assembly · Power train: driveline, driveshaft
NHTSA campaign 22V255000 · reported April 14, 2022 · Ford Motor Company · 252,936 vehicles potentially affected
The problem
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
The risk
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
The fix
Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
Most reported problems
Areas named in owner complaints to NHTSA. One complaint can name several areas.
Power train1
Unknown or other1
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Apr 18, 2026 · Power train
I was driving the vehicle through a neighborhood and there was a clunk noise and it sounded like my brakes were metal on metal. I stopped to ensure my brakes were okay. Then I continued to drive home when there was a louder clunk and the reared on my vehicle locked up and the car would no longer move. The reared…
Dec 14, 2020 · Unknown or other · fire reported
TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE INDEPENDENT MECHANIC SHOP MAKING NECESSARY REPAIRS FOR THE POLICE DEPARTMENT. WITHOUT WARNING THE VEHICLE WENT UP IN FLAMES INSIDE THE GARAGE OF THE INDEPENDENT SHOP. NO INJURIES SUSTAINED. THERE WAS PROPERTY DAMAGE. THE…
Does the 2020 Ford Explorer Hybrid have any recalls?
Yes. NHTSA lists 1 recall for the 2020 Ford Explorer Hybrid, the most recent reported on April 14, 2022 (Power train: axle assembly, Power train: driveline, driveshaft). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Ford Explorer Hybrid?
Owners have filed 2 complaints with NHTSA. The most frequently reported area is power train (1 complaints), followed by unknown or other (1).
How many 2020 Ford Explorer Hybrid complaints mention a crash or fire?
0 of 2 complaints report a crash and 1 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received April 18, 2026.