2020 Ford Explorer Intercept Hybrid recalls and problems
1 recall and 2 owner complaints on file with NHTSA for the 2020 Ford Explorer Intercept Hybrid.
1
recalls
2
owner complaints
0
complaints mentioning a crash
0
mentioning a fire
Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
2020 Ford Explorer Intercept Hybrid recalls
Power train: axle assembly · Power train: driveline, driveshaft
NHTSA campaign 22V255000 · reported April 14, 2022 · Ford Motor Company · 252,936 vehicles potentially affected
The problem
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
The risk
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
The fix
Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
Most reported problems
Areas named in owner complaints to NHTSA. One complaint can name several areas.
Power train2
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Apr 30, 2026 · Power train
When the vehicle was started this morning, it sounded like it was chugging and did not wasn’t to stay on. Then when the driver went to drive, he got the notification on my dash to stop safely and the engine was disabled. The check engine light was on, as well as the battery light was on, and the warning light was on…
Apr 30, 2026 · Power train
Driver was responding to a priority call with lights and siren going when the engine RPM's raced to approx 8,000 RPM's, engine lost forward movement and red triangle and stop safely now message turned on. Vehicle was moved to the side of the road and was disabled requiring a tow to Fleet. PCM codes P2884 and P2885 for…
Does the 2020 Ford Explorer Intercept Hybrid have any recalls?
Yes. NHTSA lists 1 recall for the 2020 Ford Explorer Intercept Hybrid, the most recent reported on April 14, 2022 (Power train: axle assembly, Power train: driveline, driveshaft). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Ford Explorer Intercept Hybrid?
Owners have filed 2 complaints with NHTSA. The most frequently reported area is power train (2 complaints).
How many 2020 Ford Explorer Intercept Hybrid complaints mention a crash or fire?
0 of 2 complaints report a crash and 0 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received April 30, 2026.