2012 Ford Explorer recalls and problems

5 recalls and 830 owner complaints on file with NHTSA for the 2012 Ford Explorer.

5
recalls
830
owner complaints
10
complaints mentioning a crash
6
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2012 Ford Explorer recalls

Structure: body, roof and pillars

NHTSA campaign 24V031000 · reported January 19, 2024 · Ford Motor Company · 1,889,110 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
The risk
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
The fix
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Suspension: rear

NHTSA campaign 21V746000 · reported September 22, 2021 · Ford Motor Company · 150,723 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
The risk
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
The fix
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.

Suspension: rear

NHTSA campaign 19V435000 · reported June 10, 2019 · Ford Motor Company · 1,194,173 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
The risk
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The fix
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

Structure: body, door

NHTSA campaign 15V171000 · reported March 24, 2015 · Ford Motor Company · 194,484 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
The risk
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
The fix
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.

Steering: electric power assist system

NHTSA campaign 14V286000 · reported May 29, 2014 · Ford Motor Company · 179,027 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
The risk
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
The fix
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 25, 2026 · Electrical system

Had to pull over to chnage my tire and when attenpting to put my hazard lights on, or warning lights they did not work which resulted in several cars almost hitting me because I could not signal my lights. The way Ford designed the 2012 Ford Explorer hazard light button is flawed. Its not an actual button and relies…

Sep 30, 2026 · Service brakes, hydraulic · 110,000 miles

The contact owns a 2012 Ford Explorer. The contact stated that while driving 50 MPH, the steering wheel seized. The contact pulled over to the side of the road, the vehicle was restarted; however, the failure persisted. The vehicle was towed to the residence, and an independent mechanic arrived to diagnose the…

Sep 29, 2026 · Steering · 138,000 miles

The contact owns a 2012 Ford Explorer. The contact stated that while pulling out of the driveway, the power steering became inoperable, with the power steering fault message displayed. The contact stated that the steering wheel became difficult to turn while driving at slow speeds. The failure mileage was…

Sep 9, 2026 · Structure · 100,000 miles

The contact owns a 2012 Ford Explorer. The contact stated that while driving 50 MPH, the driver's side and passenger's side exterior A-pillar trim detached. The contact used tape on the driver's side to secure the molding to the windshield. The contact stated that the passenger's side A-pillar trim detached and fell…

Sep 2, 2026 · Structure · 159,000 miles

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer, and it was realized that both front A-pillar trims were loose. The vehicle was repaired…

Explorer model years compared

YearRecallsComplaintsCrashesFires
2009 03350
2010 111580
2011 61,197304
2012 5830106
2013 112,2374411
2014 61,684326
2015 81,812371

Across all years, the 2002 Explorer has the most complaints (3,295). All Ford Explorer years →

Questions

Does the 2012 Ford Explorer have any recalls?
Yes. NHTSA lists 5 recalls for the 2012 Ford Explorer, the most recent reported on January 19, 2024 (Structure: body, roof and pillars). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2012 Ford Explorer?
Owners have filed 830 complaints with NHTSA. The most frequently reported area is steering (360 complaints), followed by structure (144).
How many 2012 Ford Explorer complaints mention a crash or fire?
10 of 830 complaints report a crash and 6 a fire; 13 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 25, 2026.