2023 Hyundai Santa Cruz recalls and problems

2 recalls and 79 owner complaints on file with NHTSA for the 2023 Hyundai Santa Cruz.

2
recalls
79
owner complaints
2
complaints mentioning a crash
3
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2023 Hyundai Santa Cruz recalls

Trailer hitches

NHTSA campaign 23V181000 · reported March 17, 2023 · Hyundai Motor America · 584,784 vehicles potentially affected

The problem
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
The risk
A fire while parked or driving can increase the risk of injury.
The fix
Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

Structure: body, roof and pillars · Structure: critical fasteners

NHTSA campaign 23V038000 · reported January 31, 2023 · Hyundai Motor America · 16,104 vehicles potentially affected

The problem
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
The risk
A detached roof molding could become a road hazard, increasing the risk of a crash.
The fix
Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Sep 14, 2026 · Suspension

Unknown. I have had a clunking in the rear and have come across a TSB TSB 25-SS-003H. Seems like a safety issue. Rear shocks could be defective.

Sep 9, 2026 · Electrical system

The push-to-open fuel filler door repeatedly failed to release, preventing refueling. The door locks through an electronic actuator tied to the central locking system, and there is no interior lever or owner-accessible manual override. Beginning in August 2026, the door intermittently failed to open when pushed with…

Jul 27, 2026 · Electrical system

my 2023 Santa Cruz had 7500 miles when purchased 4/25/26. I have had issues with the screen blackening/fading which cuts of electronics; ex; safety features. This was taken in twice. Then the truck loses power. Going 55 or 75, suddenly truck drops to 20mph. Car's honk, brake & swerve not to hit us. It has been at…

Jul 10, 2026 · Electrical system

truck dash light would fade/blacken at which time none of safety features would work. This is an intermittent problem but seem like it has happened many times with the Santa Cruz's in general, so Hyundai was aware of problem. They don't seem to fix problems. This is a critical safety failure. No warning just happens…

Jul 10, 2026 · Engine

driving/pulling on interstate speed only went to 20 miles per hour, no more. Pulled off and turned truck off, waited and restarted. all fine. No warning was given. Short time later engine light came on. Called and got appointment at dealers.

Santa Cruz model years compared

YearRecallsComplaintsCrashesFires
2022 418551
2023 27923
2024 13530
2025 32111
2026 3500

Across all years, the 2022 Santa Cruz has the most complaints (185). All Hyundai Santa Cruz years →

Questions

Does the 2023 Hyundai Santa Cruz have any recalls?
Yes. NHTSA lists 2 recalls for the 2023 Hyundai Santa Cruz, the most recent reported on March 17, 2023 (Trailer hitches). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2023 Hyundai Santa Cruz?
Owners have filed 79 complaints with NHTSA. The most frequently reported area is power train (25 complaints), followed by engine (20).
How many 2023 Hyundai Santa Cruz complaints mention a crash or fire?
2 of 79 complaints report a crash and 3 a fire; 1 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received September 14, 2026.