Does the 2020 Jeep Cherokee have any recalls?

Yes. NHTSA lists 3 recalls for the 2020 Jeep Cherokee, the most recent reported on May 7, 2026 (Power train). Check a specific car by its VIN at nhtsa.gov/recalls.

What are the most common problems with the 2020 Jeep Cherokee?

Owners have filed 334 complaints with NHTSA. The most frequently reported area is power train (199 complaints), followed by engine (46).

How many 2020 Jeep Cherokee complaints mention a crash or fire?

9 of 334 complaints report a crash and 7 a fire; 9 injuries were reported in total. Complaints are unverified reports from owners.

2020 Jeep Cherokee recalls and problems

3 recalls and 334 owner complaints on file with NHTSA for the 2020 Jeep Cherokee.

recalls

334

owner complaints

complaints mentioning a crash

mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2020 Jeep Cherokee recalls

Power train

NHTSA campaign 26V290000 · reported May 7, 2026 · Chrysler (FCA US, LLC) · 61,711 vehicles potentially affected

The problem: Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
The risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
The fix: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Back over prevention: sensing system, camera

NHTSA campaign 20V191000 · reported September 10, 2020 · Chrysler (FCA US LLC) · 319,610 vehicles potentially affected

The problem: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
The fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Steering: rack and pinion, rack · Steering: rack and pinion, pinion shaft

NHTSA campaign 19V637000 · reported August 29, 2019 · Chrysler (FCA US LLC) · 5,294 vehicles potentially affected

The problem: Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
The risk: A loss of steering control increases the risk of a crash.
The fix: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

Power train199
Engine46
Unknown or other37
Electrical system35
Service brakes25
Steering22
Forward collision avoidance10
Fuel/propulsion system10
Vehicle speed control8
Air bags7

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 25, 2026 · Power train
While driving my 2020 Jeep Cherokee Limited (VIN: […]), the “Service 4WD” warning light illuminated on the dashboard. The vehicle was taken to Garavel Chrysler Jeep Dodge Ram ([…]) on … at 84,458 miles for diagnosis. The dealer scanned the vehicle and found active diagnostic trouble code C14A7-97 – PTU Motor –…

Oct 22, 2026 · Power train
My 2020 JeepCherokee has been disabled at Jeff Wyler Springfield Jeep since 10/13 after suffering a drivetrain failure on 10/11.My vehicle exhibited a severe mechanical grinding noise,locking front wheels,& a 'Service 4WD' warning light while driving, un-commanded engagement of snow mode,& of the e-brake upon parking…

Oct 21, 2026 · Power train · 21,000 miles
The contact owns a 2020 Jeep Cherokee. The contact stated that while operating the vehicle, the message "Service 4WD" was displayed with an audible alarm and an abnormal whirling sound coming from the transmission. The vehicle was taken to the local mechanic and was diagnosed with PTU failure. The vehicle was later…

Oct 20, 2026 · Power train · 59,000 miles
The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at 65 MPH, the service 4WD warning light illuminated. The vehicle was taken to the dealer, where the failure was confirmed to be associated with an unrepaired recall. The contact was informed that parts were available only for vehicles with…

Oct 20, 2026 · Power train
The contact owns a 2020 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was…

Cherokee model years compared

Year	Recalls	Complaints	Crashes	Fires
2017	6	1,338	24	6
2018	7	688	11	5
2019	11	1,671	40	19
2020	3	334	9	7
2021	4	176	10	4
2022	3	52	3	0
2023	1	3	1	0

Across all years, the 2014 Cherokee has the most complaints (2,650). All Jeep Cherokee years →

Questions

Does the 2020 Jeep Cherokee have any recalls?: Yes. NHTSA lists 3 recalls for the 2020 Jeep Cherokee, the most recent reported on May 7, 2026 (Power train). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Jeep Cherokee?: Owners have filed 334 complaints with NHTSA. The most frequently reported area is power train (199 complaints), followed by engine (46).
How many 2020 Jeep Cherokee complaints mention a crash or fire?: 9 of 334 complaints report a crash and 7 a fire; 9 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 25, 2026.