2020 Jeep Grand Cherokee recalls and problems

3 recalls and 241 owner complaints on file with NHTSA for the 2020 Jeep Grand Cherokee.

3
recalls
241
owner complaints
24
complaints mentioning a crash
5
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2020 Jeep Grand Cherokee recalls

Engine and engine cooling

NHTSA campaign 23V411000 · reported June 8, 2023 · Chrysler (FCA US, LLC) · 80,629 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
The risk
An engine stall can increase the risk of a crash.
The fix
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

Fuel system, diesel: delivery, fuel pump

NHTSA campaign 22V406000 · reported June 9, 2022 · Chrysler (FCA US, LLC) · 138,645 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
The risk
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
The fix
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

Back over prevention: sensing system, camera

NHTSA campaign 20V191000 · reported September 10, 2020 · Chrysler (FCA US LLC) · 319,610 vehicles potentially affected

The problem
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
The fix
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 16, 2026 · Electrical system

This concerns the Auto Start Stop (ASS) battery installed at the factory that has the vent hole in the wrong place and was improperly installed so that the vent tube could be dislodged and allow hydrogen gas from charging into the cabin. Both the main battery and ASS battery are installed under the passenger seat and…

Oct 6, 2026 · Unknown or other

At 29835 miles, my 2020 Jeep Grand Cherokee suffered a severe transmission slip/harsh jump. I took it to an authorized dealer on May 5,2026. The dealer charged $559, plus misc. charges of $12.00 and54.25 tax. They performed a transmission inspection, a quick learn to reset points, and noted VEH has an adaptive…

Sep 30, 2026 · Electrical system

The radio is delaminating. This is a common complaint for jeep. They need to fix this problem

Sep 20, 2026 · Electrical system

ABS module completely malfunctioned from a shortage. Threw up 7 different codes, even threw up my check engine light for a bit. Can’t even use cruise control because my “memory system” and “park sense” are unavailable. Sometimes it makes the wheel super stiff and the acceleration and break pedals super sticky. I see…

Sep 11, 2026 · Electrical system

The screen in my vehicle which controls alot of the functions like temperature volume sos emergency calls is experiencing delamination cause the screen to ghost touch things which is a safety hazard when driving in the event of an accident i wont be able to press the button on the screen for help

Grand Cherokee model years compared

YearRecallsComplaintsCrashesFires
2017 5364263
2018 108554210
2019 7370174
2020 3241245
2021 12409208
2022 1326771
2023 21405163

Across all years, the 2014 Grand Cherokee has the most complaints (2,383). All Jeep Grand Cherokee years →

Questions

Does the 2020 Jeep Grand Cherokee have any recalls?
Yes. NHTSA lists 3 recalls for the 2020 Jeep Grand Cherokee, the most recent reported on June 8, 2023 (Engine and engine cooling). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Jeep Grand Cherokee?
Owners have filed 241 complaints with NHTSA. The most frequently reported area is electrical system (74 complaints), followed by unknown or other (64).
How many 2020 Jeep Grand Cherokee complaints mention a crash or fire?
24 of 241 complaints report a crash and 5 a fire; 13 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 16, 2026.