2023 Kia Sorento Phev recalls and problems

2 recalls and 8 owner complaints on file with NHTSA for the 2023 Kia Sorento Phev.

2
recalls
8
owner complaints
0
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2023 Kia Sorento Phev recalls

Back over prevention: sensing system, camera

NHTSA campaign 23V610000 · reported August 31, 2023 · Kia America, Inc. · 144,979 vehicles potentially affected

The problem
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
The fix
Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.

Trailer hitches

NHTSA campaign 22V703000 · reported September 19, 2022 · Kia America, Inc. · 70,887 vehicles potentially affected

The problem
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
The risk
A fire while parked or driving can increase the risk of injury.
The fix
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Dec 3, 2025 · Electrical system

While driving my 2023 Sorento plug-in hybrid a msg appeared that Charging Stopped Check Cable. When you stop the car and try to drive it will not go into any gear, msg says Shifting Conditions Not Met and Unplug Vehicle to Start and the wheels are locked up (E-brake) and needs a tow truck with dollies in order to…

Dec 21, 2024 · Engine

When trying to accelerate from a standing stop, there is a one or two second delay, once the accelerator pedal is depressed, before the car moves. Extremely dangerous when pulling out into traffic. I had it back to the dealership to address this problem but they found nothing wrong. I guarantee you , the problem…

Dec 11, 2024 · Power train

1. First incident occurred on 10/29/24. My wife pulled into driveway and placed car into Park. When she shifted to reverse, the transmission didn't respond and the car revved to a very high RPM when she took foot off of brake, no foot on gas. Unable to shift it to go forward or backward. She then turned car off, back…

Jun 24, 2024 · Wheels

The wheels provided with the new vehicle are not the correct wheels for the car. On page 639 of the owners manual: "2023 Sorento PHEV OM 10.pdf" Section 9 "Specifications, Consumer information and Reporting safety defects", page 6. The paragraph with title Tires and Wheels, has two tables; "For hybrid vehicle" and…

Feb 16, 2024 · Steering · 50,000 miles

The contact owns a 2023 Kia Sorento. The contact stated that while operating the vehicle, there was an abnormal squeaking sound coming from the steering column. Additionally, the steering wheel felt tight while turning in either direction. The vehicle was taken to the local dealer who was unable to duplicate the…

Sorento Phev model years compared

YearRecallsComplaintsCrashesFires
2022 52210
2023 2800
2024 0200
2025 31310
2026 1000

All Kia Sorento Phev years →

Questions

Does the 2023 Kia Sorento Phev have any recalls?
Yes. NHTSA lists 2 recalls for the 2023 Kia Sorento Phev, the most recent reported on August 31, 2023 (Back over prevention: sensing system, camera). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2023 Kia Sorento Phev?
Owners have filed 8 complaints with NHTSA. The most frequently reported area is electrical system (3 complaints), followed by engine (3).
How many 2023 Kia Sorento Phev complaints mention a crash or fire?
0 of 8 complaints report a crash and 0 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received December 3, 2025.