2020 Kia Sorento recalls and problems

1 recall and 140 owner complaints on file with NHTSA for the 2020 Kia Sorento.

1
recalls
140
owner complaints
11
complaints mentioning a crash
12
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2020 Kia Sorento recalls

Trailer hitches

NHTSA campaign 22V703000 · reported September 19, 2022 · Kia America, Inc. · 70,887 vehicles potentially affected

The problem
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
The risk
A fire while parked or driving can increase the risk of injury.
The fix
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 24, 2026 · Vehicle speed control · crash reported

**Suspected Sudden Unintended Acceleration – 2020 Kia Sorento EX V6** On October 24, 2026, the driver of a 2020 Kia Sorento EX V6 experienced two episodes of suspected sudden unintended acceleration. The vehicle reportedly accelerated unexpectedly while in Reverse (R), causing it to collide with an apartment building…

Oct 22, 2026 · Engine

I bought a used 2020 Kia Sorento LX 2.4L in 2022. It had 15,000 miles on it. AT 50,000 miles I noticed it was consuming oil. I have been changing the oil at 5,000 mile intervals even though the manual calls out to do it every 7,500 miles. I have records of the maintenance for every oil change done on this vehicle. I…

Oct 17, 2026 · Visibility/wiper

This incident occurred on 10/03/26 at approx. 11:45 AM. Location: Squankum-Yellowbrook Rd. (524A) Howell NJ. Temp: 73 F. Road condition: 2 lane rural clear and dry. Description of incident: While driving @ approx. 40 MPH with no on-coming or traffic ahead or behind, the entire right rear passenger window spontaneously…

Oct 7, 2026 · Engine · 34,000 miles

The contact owns a 2020 Kia Sorento. The contact stated that while driving, there was an abnormal banging sound coming from under the hood of the vehicle and the vehicle shuddered abnormally. The contact stated that the Forward Collision Avoidance warning light was temporarily illuminated. The vehicle was taken to a…

Sep 26, 2026 · Engine · fire reported

Driving at highway speed, the vehicle began to make a loud rattling noise that came from under the vehicle. A passerby pulled even with my car and began frantically gesturing. After a few seconds of confusion, me daughter said the she thought the man was saying "it's on fire." We pulled over to the shoulder of the…

Sorento model years compared

YearRecallsComplaintsCrashesFires
2017 48081332
2018 32551211
2019 24341019
2020 11401112
2021 425451
2022 619341
2023 312532

Across all years, the 2011 Sorento has the most complaints (1,520). All Kia Sorento years →

Questions

Does the 2020 Kia Sorento have any recalls?
Yes. NHTSA lists 1 recall for the 2020 Kia Sorento, the most recent reported on September 19, 2022 (Trailer hitches). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Kia Sorento?
Owners have filed 140 complaints with NHTSA. The most frequently reported area is engine (67 complaints), followed by unknown or other (26).
How many 2020 Kia Sorento complaints mention a crash or fire?
11 of 140 complaints report a crash and 12 a fire; 21 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 24, 2026.