What are the most common problems with the 2024 Kia Sorento?

Owners have filed 43 complaints with NHTSA. The most frequently reported area is electrical system (11 complaints), followed by structure (7).

How many 2024 Kia Sorento complaints mention a crash or fire?

4 of 43 complaints report a crash and 1 a fire; 4 injuries were reported in total. Complaints are unverified reports from owners.

2024 Kia Sorento recalls and problems

2 recalls and 43 owner complaints on file with NHTSA for the 2024 Kia Sorento.

recalls

owner complaints

complaints mentioning a crash

mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2024 Kia Sorento recalls

Electrical system: body control module, software · Exterior lighting: tail lights · Exterior lighting: headlights

NHTSA campaign 25V006000 · reported January 13, 2025 · Kia America, Inc. · 74,469 vehicles potentially affected

The problem: Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
The fix: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

Electrical system: wiring

NHTSA campaign 24V287000 · reported April 23, 2024 · Kia America, Inc. · 95 vehicles potentially affected

The problem: Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
The risk: A loss of power steering assist increases the risk of a crash.
The fix: Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

Electrical system11
Structure7
Unknown or other6
Engine5
Power train5
Service brakes5
Forward collision avoidance3
Visibility/wiper3
Air bags2
Exterior lighting2

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 18, 2026 · Steering
On Saturday, October 10, 2026, the electric power steering (EPS) failed while driving and the EPS warning light came on. The steering became very heavy and hard to turn, and the vehicle shook during the failures. It happened 4 separate times within an hour, including right after starting the vehicle and shifting into…

Oct 5, 2026 · Power train
Delayed Shifting: Noticeable delay when shifting from park to drive or reverse. Slipping Gears: Slipping out of gear unexpectedly. Rough Shifting: A rough or jerky shifting Warning Lights: The check engine light or transmission warning light may illuminate on the dashboard.

Sep 18, 2026 · Engine
The cars battery drained precipitously. Was able to sit and recharge. Took it to dealership. There were several code issues P033500 and P040500 among others. In discussion it seems that it might have been the EGR valve among other things. On research this is a known problem so why is there not a recall as the car can…

Sep 15, 2026 · Visibility · 25,199 miles
The contact owns a 2024 Kia Sorento. The contact stated that while driving at approximately 55-60 MPH, a loud boom suddenly occurred. The contact pulled to the side of the road and exited the vehicle with three passengers, including a nephew in a car seat. The passengers noticed that the panoramic glass fractured into…

Sep 5, 2026 · Service brakes
My 2024 Kia Sorento has experienced a dangerous brake failure on three separate occasions in which the brake pedal went to the floor and the vehicle lost normal braking capability. The first failure occurred on 7/1/2026 and was confirmed by the Kia dealer; the master cylinder was found leaking brake fluid into the…

Sorento model years compared

Year	Recalls	Complaints	Crashes	Fires
2021	4	254	5	1
2022	6	193	4	1
2023	3	125	3	2
2024	2	43	4	1
2025	3	77	7	0
2026	2	6	2	0

Across all years, the 2011 Sorento has the most complaints (1,520). All Kia Sorento years →

Questions

Does the 2024 Kia Sorento have any recalls?: Yes. NHTSA lists 2 recalls for the 2024 Kia Sorento, the most recent reported on January 13, 2025 (Electrical system: body control module, software, Exterior lighting: tail lights, Exterior lighting: headlights). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2024 Kia Sorento?: Owners have filed 43 complaints with NHTSA. The most frequently reported area is electrical system (11 complaints), followed by structure (7).
How many 2024 Kia Sorento complaints mention a crash or fire?: 4 of 43 complaints report a crash and 1 a fire; 4 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 18, 2026.