2023 Kia Soul recalls and problems

4 recalls and 54 owner complaints on file with NHTSA for the 2023 Kia Soul.

4
recalls
54
owner complaints
6
complaints mentioning a crash
1
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2023 Kia Soul recalls

Engine and engine cooling: engine, hard parts internal/mechanical

NHTSA campaign 25V099000 · reported February 17, 2025 · Kia America, Inc. · 137,256 vehicles potentially affected

The problem
Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
The risk
Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.
The fix
Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.

Air bags

NHTSA campaign 23V830000 · reported December 22, 2023 · Kia America, Inc. · 2,967 vehicles potentially affected

The problem
Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.
The risk
An air bag that deploys unexpectedly can increase the risk of injury or crash.
The fix
Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289.

Power train: automatic transmission, fluid/lubricant, pump

NHTSA campaign 23V531000 · reported July 31, 2023 · Kia America, Inc. · 39,765 vehicles potentially affected

The problem
Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
The risk
An electric oil pump assembly that overheats increases the risk of a vehicle fire.
The fix
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.

Electrical system: instrument cluster/panel

NHTSA campaign 23V298000 · reported April 26, 2023 · Kia America, Inc. · 108,936 vehicles potentially affected

The problem
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
The risk
A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
The fix
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 10, 2026 · Engine

While driving the engine started shaking and smoke blew out from the tailpipe and then the vehicle stalled. I brought it in and the same thing happened on the way home from the dealership after it was supposedly fixed.

Oct 2, 2026 · Service brakes · crash reported

My brakes failed to stop my car I was driving down […]. I went to brake because I was going to slow down cause I was just over the speed limit and my brakes went all the way to the floor and I I could not stop the car with the brakes , so I pulled over to the side and slowly came to a halt. I was so shook up. I do not…

Sep 29, 2026 · Electrical system

It appears to get really hot and then it starts to smoke abundantly. And then the car struggles to drive forward. And something about instrument cluster

Sep 19, 2026 · Power train

I will be accelerating and the car will on occasion start to sputter like it is going to die and loose power on me. It has done it three different times the last time it through a code on my OBD monitor read it and said P0304 the 4th cylinder is misfiring. I took it in and they couldn't see the code or even the…

Sep 4, 2026 · Engine

While driving an alarm noise sounds and on the dash a message will appear stating engine off put car in p or n and I cannot accelerate.

Soul model years compared

YearRecallsComplaintsCrashesFires
2020 138896
2021 2239123
2022 19541
2023 45461
2024 03001
2025 01220

Across all years, the 2014 Soul has the most complaints (903). All Kia Soul years →

Questions

Does the 2023 Kia Soul have any recalls?
Yes. NHTSA lists 4 recalls for the 2023 Kia Soul, the most recent reported on February 17, 2025 (Engine and engine cooling: engine, hard parts internal/mechanical). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2023 Kia Soul?
Owners have filed 54 complaints with NHTSA. The most frequently reported area is electrical system (14 complaints), followed by engine (14).
How many 2023 Kia Soul complaints mention a crash or fire?
6 of 54 complaints report a crash and 1 a fire; 15 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 10, 2026.