2020 Mazda CX-5 recalls and problems
No recalls and 108 owner complaints on file with NHTSA for the 2020 Mazda CX-5.
Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
2020 Mazda CX-5 recalls
NHTSA lists no recalls for this model year.
Most reported problems
Areas named in owner complaints to NHTSA. One complaint can name several areas.
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Car stalls and 3 warning lights flash on the dashboard- “front radar sensor system malfunction”, “forward smart city brake support malfunction”, “smart brake system malfunction” and check engine light turns on. Car still drives but gas pedal and brake pedal don’t seem to work as well. Have to pull over, turn engine…
When coasting into a parking space the car suddenly accelerated. At a high rate of speed, the car jumped the curb and planting area of median separating the parking area. The car struck 2 other cars on the other side of the median. The car directly in front of my car was moved several feet. My air bag deployed.
I purchased a brand new Mazda CX5 in 2020 that now has 46,000 miles on it. It is experiencing the known “ghost touch” issue in which the entertainment system and screen displayed in the center of the dashboard turns itself off and on, changes settings, shuts off navigation while driving, changes the radio from FM to…
Cylinder Head has failed at 53,000 miles. Mazda has a technical service bulletin acknowledging that this is a common occurrence with this part. They have an extended warranty for the turbo engine but not for the standard engine. Looking through online forums, there are hundreds of not thousands of these issues for…
The infotainment display screen on my 2020 Mazda CX-5 has suffered a severe hardware failure resulting in un-commanded inputs, commonly known as "ghost touching." While driving at highway speeds, the touchscreen constantly registers phantom touches. It actively hijacks the vehicle's computer system and cuts out my…
CX-5 model years compared
| Year | Recalls | Complaints | Crashes | Fires |
|---|---|---|---|---|
| 2017 | 1 | 150 | 5 | 0 |
| 2018 | 3 | 352 | 19 | 1 |
| 2019 | 2 | 272 | 7 | 2 |
| 2020 | 0 | 108 | 10 | 0 |
| 2021 | 0 | 148 | 10 | 0 |
| 2022 | 0 | 65 | 5 | 2 |
| 2023 | 0 | 67 | 8 | 0 |
Across all years, the 2016 CX-5 has the most complaints (511). All Mazda CX-5 years →
Questions
- Does the 2020 Mazda CX-5 have any recalls?
- NHTSA lists no recalls for the 2020 Mazda CX-5 as of October 27, 2026.
- What are the most common problems with the 2020 Mazda CX-5?
- Owners have filed 108 complaints with NHTSA. The most frequently reported area is electrical system (31 complaints), followed by unknown or other (25).
- How many 2020 Mazda CX-5 complaints mention a crash or fire?
- 10 of 108 complaints report a crash and 0 a fire; 6 injuries were reported in total. Complaints are unverified reports from owners.
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 25, 2026.