2020 Mazda CX9 recalls and problems

1 recall and 19 owner complaints on file with NHTSA for the 2020 Mazda CX9.

1
recalls
19
owner complaints
1
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2020 Mazda CX9 recalls

Seats: mid/rear assembly · Seat belts: rear/other

NHTSA campaign 21V750000 · reported September 27, 2021 · Mazda North American Operations · 8,648 vehicles potentially affected

The problem
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
The risk
A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
The fix
Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Jun 30, 2026 · Air bags · 130,000 miles · crash reported

The contact owned a 2020 Mazda CX-9. The contact stated that while driving approximately 60 MPH, a second vehicle crashed head-on into the front of the vehicle. During the head-on crash, no air bags inside the vehicle deployed. The contact sustained a concussion and right eye injury and later received medical…

Jun 19, 2026 · Fuel/propulsion system

The mazda Cx-9 is having the same fuel pump issues that was recalled up until 2018 models. The issue with the lean codes and faulty fuel pump continues

Jun 1, 2026 · Fuel/propulsion system

Prior to […] The vehicle ran rough and sputter excessively. I took car to local repair shop. Diagnostic equipment determined the fuel injector needed to be replaced. Vehicle ran better but continued to sputter and ride rough on occasion. Prior to […], the vehicle stopped operating properly. The vehicle would not…

Mar 17, 2026 · Back over prevention

Warning signal front camera sensor system malfunction Forward Smart City Brake Support malfunction When this initial happen the steering wheel becomes hard to maneuver than releases The front and back cameras are clear from any debris or obstructions What should I do next?

Mar 1, 2026 · Tires

All 4 of my BH255/50R20 XL 109v NOKIAN WR G4 vehicle tires are exhibiting abnormal tread degradation and excessive sidewall cracking. The tire defect includes a circumferential crack along the top of all 4 tires, where the top of the tire's sidewall and tread base meet. Upon tire inspection, the structural integrity…

CX9 model years compared

YearRecallsComplaintsCrashesFires
2017 06100
2018 212841
2019 25310
2020 11910
2021 14070
2022 01111
2023 01330

Across all years, the 2012 CX9 has the most complaints (221). All Mazda CX9 years →

Questions

Does the 2020 Mazda CX9 have any recalls?
Yes. NHTSA lists 1 recall for the 2020 Mazda CX9, the most recent reported on September 27, 2021 (Seats: mid/rear assembly, Seat belts: rear/other). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Mazda CX9?
Owners have filed 19 complaints with NHTSA. The most frequently reported area is engine (5 complaints), followed by electrical system (4).
How many 2020 Mazda CX9 complaints mention a crash or fire?
1 of 19 complaints report a crash and 0 a fire; 1 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received June 30, 2026.