2014 Mercedes-Benz B-Class Electric recalls and problems

2 recalls and 20 owner complaints on file with NHTSA for the 2014 Mercedes-Benz B-Class Electric.

2
recalls
20
owner complaints
0
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2014 Mercedes-Benz B-Class Electric recalls

Communication

NHTSA campaign 19V787000 · reported November 1, 2019 · Mercedes-Benz USA, LLC. · 24,226 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
The risk
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
The fix
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Electrical system: propulsion system, traction battery

NHTSA campaign 15V655000 · reported October 14, 2015 · Mercedes-Benz USA, LLC. · 2,618 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured November 21, 2013, to May 26, 2015. Due to a communication error within the electric drive system, the electric powertrain unit may shut down, temporarily immobilizing the vehicle and resulting in a loss of propulsion power.
The risk
A vehicle stall increases the risk of a crash.
The fix
MBUSA will notify owners, and dealers will update the electric drive system software, free of charge. The recall began on December 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Nov 7, 2023 · Power train · 62,700 miles

The contact owns a 2014 Mercedes-Benz B-Class Electric Drive. The contact stated that after stopping at a stop sign, the vehicle lost motive power before the "Malfunction visit workshop" and "Stop switch engine off" messages were displayed. After restarting the vehicle, the vehicle returned to normal functionality…

Sep 24, 2022 · Engine

Coolant leak causing catastrophic drive unit failure.

May 31, 2022 · Power train

Motor suddenly stopped on highway. This was extremely dangerous. Vehicle transported to Mercedes Benz, they have indicated the electric drive motor has failed. This is the second drive motor in this car that has failed in only 48K miles. We have two of these cars, same year and model. The motor has also failed in the…

May 31, 2022 · Unknown or other

Coolant in electric motor . Needs to replace motor . Diagnosed by Mercedes dealer WI Simonson 1626 Wiltshire blvd Santa Monica ca 90403 [phone removed] # 525134 March 7,2022 Mileage 63371 Get signal on the garage.

Feb 22, 2021 · Electrical system · 12,000 miles

TL* THE CONTACT OWN A 2014 MERCEDES BENZ B-CLASS ELECTRIC. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 55 MPH, AN UNKNOWN YELLOW WARNING LIGHT ILLUMINATED INDICATING ASSISTANCE REQUIRED. THE DRIVER CONTINUED TO DRIVE THE VEHICLE AND SHORTLY AFTER, WHILE ATTEMPTING TO PARK ON THE SIDE OF THE ROAD, ANOTHER RED WARNING…

B-Class Electric model years compared

YearRecallsComplaintsCrashesFires
2014 22000
2015 22500
2016 0500

Across all years, the 2015 B-Class Electric has the most complaints (25). All Mercedes-Benz B-Class Electric years →

Questions

Does the 2014 Mercedes-Benz B-Class Electric have any recalls?
Yes. NHTSA lists 2 recalls for the 2014 Mercedes-Benz B-Class Electric, the most recent reported on November 1, 2019 (Communication). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2014 Mercedes-Benz B-Class Electric?
Owners have filed 20 complaints with NHTSA. The most frequently reported area is power train (10 complaints), followed by electrical system (7).
How many 2014 Mercedes-Benz B-Class Electric complaints mention a crash or fire?
0 of 20 complaints report a crash and 0 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received November 7, 2023.