CarRecallDB

2002 Mercedes-Benz C240 recalls and problems

3 recalls and 13 owner complaints on file with NHTSA for the 2002 Mercedes-Benz C240.

3
recalls
13
owner complaints
1
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2002 Mercedes-Benz C240 recalls

Visibility: sun/moon roof assembly

NHTSA campaign 24V874000 · reported November 19, 2024 · Mercedes-Benz USA, LLC · 33,456 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
The risk
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
The fix
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

Visibility: sun/moon roof assembly

NHTSA campaign 22V954000 · reported December 23, 2022 · Mercedes-Benz USA, LLC · 131,653 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
The risk
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
The fix
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

Visibility: sun/moon roof assembly

NHTSA campaign 19V918000 · reported December 20, 2019 · Mercedes-Benz USA, LLC. · 747,928 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
The risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
The fix
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 21, 2020 · Electrical system · 90,000 miles

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE PROPERLY. THE CONTACT STATED THAT THE ODOMETER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TACOMA (1701-C ALEXANDER AVE E, FIFE, WA 98424) WHERE IT WAS DIAGNOSED HOWEVER, THE CONTACT…

Aug 25, 2020 · Visibility/wiper

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SEATTLE (2025 AIRPORT WAY S, SEATTLE, WA 98134 [phone removed]) WHERE…

Aug 25, 2020 · Structure · 185,318 miles

RECEIVED NHTSA RECALL #19V918, MB CAMPAIGN #[phone removed], AND BROUGHT VEHICLE TO MERCEDES DEALER, ALFANO, IN SAN LUIS OBISPO, CA ON 8/25/2020. WAS TOLD BY DEALER'S SERVICE MANAGER THAT VEHICLE PRODUCTION DATE WAS NOT AVAILABLE AND THAT THE VEHICLE DID NOT MATCH THE MODELS INCLUDED IN THE RECALL, SUCH PRODUCTION…

Aug 20, 2020 · Visibility · 62,000 miles

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). FLAGSHIP MOTORCARS OF LYNNFIELD (385 BROADWAY RTE. 1 NORTH, LYNNFIELD, MA 01940) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE RECALL REPAIR PERFORMED. UPON LEAVING THE…

Jun 3, 2020 · Visibility · 55,000 miles

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT STATED THAT UPON PURCHASE OF THE VEHICLE, THE SUN ROOF RATTLED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT THEN RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER :19V918000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED…

C240 model years compared

YearRecallsComplaintsCrashesFires
2001 3800
2002 31310
2003 32001
2004 31602
2005 33032

Across all years, the 2005 C240 has the most complaints (30). All Mercedes-Benz C240 years →

Questions

Does the 2002 Mercedes-Benz C240 have any recalls?
Yes. NHTSA lists 3 recalls for the 2002 Mercedes-Benz C240, the most recent reported on November 19, 2024 (Visibility: sun/moon roof assembly). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2002 Mercedes-Benz C240?
Owners have filed 13 complaints with NHTSA. The most frequently reported area is electrical system (4 complaints), followed by visibility (3).
How many 2002 Mercedes-Benz C240 complaints mention a crash or fire?
1 of 13 complaints report a crash and 0 a fire; 1 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 21, 2020.