CarRecallDB

2002 Mercedes-Benz C320 recalls and problems

3 recalls and 68 owner complaints on file with NHTSA for the 2002 Mercedes-Benz C320.

3
recalls
68
owner complaints
3
complaints mentioning a crash
3
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2002 Mercedes-Benz C320 recalls

Visibility: sun/moon roof assembly

NHTSA campaign 24V874000 · reported November 19, 2024 · Mercedes-Benz USA, LLC · 33,456 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
The risk
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
The fix
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

Visibility: sun/moon roof assembly

NHTSA campaign 22V954000 · reported December 23, 2022 · Mercedes-Benz USA, LLC · 131,653 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
The risk
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
The fix
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

Visibility: sun/moon roof assembly

NHTSA campaign 19V918000 · reported December 20, 2019 · Mercedes-Benz USA, LLC. · 747,928 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
The risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
The fix
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Sep 5, 2024 · Electrical system

Battery drains after being parked overnight, 58,000 miles, dealer maintained since new. Driven by a little old lady until I bought it. Took it to the dealer and they replaced one of the seat modules. Soon afterward, the problem recurred. Took it back to the dealer and they said it was a defective fuse box and replaced…

Sep 5, 2024 · Suspension

Suddenly started driving badly on the highway. It would swerve side to side after hitting a bump. The rear sits about two inches lower than the front. My trusty independent mechanic said I should check the rear subframe and refrain from driving the car. KBB lists a safety recall for this issue, stating that the rear…

Oct 14, 2023 · Electrical system

While changing one of the lights in the headlight housing, I found the wiring's insulation rotting off all the wires, exposing the bare copper presenting a fire hazard.

Aug 8, 2021 · Fuel/propulsion system

Vehicle constantly smells like gas inside the cabin, it makes me dizzy and affects my head overall health inhaling vapors. At first I thought I could handle it, but it just gives me nonstop headaches and I'm afraid one spark will ignite/ explode my entire vehicle. This happens everytime I fill the gas tank. I heard…

Apr 3, 2020 · Electrical system · 114,000 miles

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT THE BATTERY WAS DRAINED AFTER THE VEHICLE WAS PARKED AND TURNED OFF. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE SEAT MODULE WAS DEFECTIVE WHICH…

C320 model years compared

YearRecallsComplaintsCrashesFires
2001 36331
2002 36833
2003 32221
2004 31510
2005 41502

Across all years, the 2002 C320 has the most complaints (68). All Mercedes-Benz C320 years →

Questions

Does the 2002 Mercedes-Benz C320 have any recalls?
Yes. NHTSA lists 3 recalls for the 2002 Mercedes-Benz C320, the most recent reported on November 19, 2024 (Visibility: sun/moon roof assembly). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2002 Mercedes-Benz C320?
Owners have filed 68 complaints with NHTSA. The most frequently reported area is electrical system (36 complaints), followed by seats (23).
How many 2002 Mercedes-Benz C320 complaints mention a crash or fire?
3 of 68 complaints report a crash and 3 a fire; 4 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received September 5, 2024.