Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Oct 27, 2011 · Engine and engine cooling · 84,000 miles · fire reported
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT WAS DRIVING 45 MPH WHEN ABNORMAL SMOKE WAS EMITTED FROM THE EXHAUST. THE ABC SENSOR WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND DISCOVERED ABC HYDRAULIC FLUID LEAKING NEAR THE CATALYTIC…
Jun 14, 2011 · Visibility · 80,000 miles
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT STATED THAT THERE WAS A RUBBER SEAL THAT WAS HELD BETWEEN THE MIRRORS ON BOTH SIDES OF THE DOOR THAT WAS SEPARATING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY COULD NOT REPLACE THE RUBBER ONLY, BUT WOULD HAVE TO REPLACE THE ENTIRE…
Aug 25, 2010 · Interior lighting · 110,000 miles
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE INSTRUMENT CLUSTER MODULE WOULD NEED REPLACING OR WOULD NEED TO BE REBUILT. THE MECHANIC ADVISED THE CONTACT OF A…
Aug 13, 2010 · Electrical system · 33,000 miles
EXTENSIVE ELECTRICAL PROBLEMS IN 2002 CL500 MERCEDES BENZ. VEHICLE SEATS MOVE ON THEIR OWN WHILE VEHICLE IN MOTION. WINDOWS GO UP AND DOWN ON THEIR OWN; LOCK IN WHATEVER POSITION IT CHOSE; HYDRAULICS IN THIS VEHICLE GO UP AND DOWN AT WILL. VEHICLE WILL LEAN ON ONE SIDE, THEN DROP TO WHERE IT IS UNDRIVEABLE, THEN RAISE…
Aug 9, 2009 · Interior lighting · 41,000 miles
2002 MERCEDES BENZ CL500 THE RIGHT FRONT OF THE VEHICLE BEGAN TO SAG & THE INSTRUMENT PANEL ILLUMINATION CLUSTER SUDDENLY WENT COMPLETELY DARK WITHOUT ANY WARNING WHATSOEVER. THIS HAS BEEN OCCURRING INTERMITTENTLY, THE DEALERSHIP ALWAYS CHARGES US EACH OCCURRENCE TO "FIX IT.". NOW I FIND BOTH PROBLEMS ARE IN SAFETY…
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 27, 2011.