Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Nov 16, 2023 · Service brakes
I brought the car to my Mercedes dealer for a State required safety and emissions inspection. It passed but they said the rear brake line were rusted and needed replacement at a cost of $2546.00. This model and numerous others were recently provided an extended warranty for rusted subframes. This is a $5-$7K repair…
Apr 11, 2022 · Electrical system
Car looses communication with the Electronic Ignition System (keyless system) and while rolling to a stop light, slams the car into park while still rolling. It also will throw itself into park while first accelerating - almost causing the car following me to crash into my rear end.
Dec 7, 2020 · Fuel system, gasoline · 85,000 miles
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ CLS550. THE CONTACT STATED THAT AFTER REFUELING AND PARKING IN THE GARAGE, THE ODOR OF FUEL WAS PRESENT COMING FROM THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT FUEL HAD LEAKED FROM UNDER THE REAR DRIVER'S SIDE SEAT. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED…
Oct 18, 2017 · Seat belts · 50,000 miles
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ CLS550. THE CONTACT STATED THAT THE SEAT BELT DID NOT RETRACT. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received November 16, 2023.