2004 Mercedes-Benz E320 recalls and problems

2 recalls and 203 owner complaints on file with NHTSA for the 2004 Mercedes-Benz E320.

2
recalls
203
owner complaints
6
complaints mentioning a crash
1
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2004 Mercedes-Benz E320 recalls

Visibility: sun/moon roof assembly

NHTSA campaign 24V874000 · reported November 19, 2024 · Mercedes-Benz USA, LLC · 33,456 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
The risk
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
The fix
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

Visibility: sun/moon roof assembly

NHTSA campaign 19V918000 · reported December 20, 2019 · Mercedes-Benz USA, LLC. · 747,928 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
The risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
The fix
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Mar 11, 2025 · Visibility

The contact owns a 2004 Mercedes-Benz E320. The contact received notification of NHTSA Campaign Number: 19V918000 (Visibility); however, the contact was informed by the dealer that the sunroof glass was manufactured in a year outside of the year stated in the recall. The contact stated that the manufacturer had…

Feb 18, 2025 · Unknown or other

To Whom It May Concern, I took my 2004 Mercedes-Benz into the Stevens Creek location located in San Jose, CA 95129 to have the sliding roof bonding recall fixed on December 24, 2024. I have attached the repair invoice to this complaint. It has now been almost two full months and I am still being blocked from updating…

Feb 13, 2025 · Service brakes

SBC braking system stated as covered under 25 year/unlimited miles warranty. SBC system failed on 2/1/25. Vehicle towed to local dealer service facility on 2/3/25. Tow was authorized at no charge by MB Roadside Assistance at no charge plus $100.00 credit toward diagnostic. Was told by phone on 2/3/25 that upon…

May 3, 2024 · Unknown or other

The sunroof has a recall due to the fact that it has a bad seal, which could fly off due to this issue. I know the seal is bad because the whole roof leaked a few years ago and fried all the electronic; e.g. lights, sunroof controls, trunk light controls, side door controls. I went to the dealership and they said they…

Apr 22, 2024 · Visibility/wiper

The driver's side mirror auto-dim function failed (as theorized by simple research where others have this issue) December 2023 and leaked a liquid behind the glass causing blurriness, double vision, and extremely dim reflection. This makes it difficult to safely judge other traffic using the mirror and seems very…

E320 model years compared

YearRecallsComplaintsCrashesFires
2001 03864
2002 02311
2003 221481
2004 220361
2005 3231104
2006 44120
2007 41710

Across all years, the 2005 E320 has the most complaints (231). All Mercedes-Benz E320 years →

Questions

Does the 2004 Mercedes-Benz E320 have any recalls?
Yes. NHTSA lists 2 recalls for the 2004 Mercedes-Benz E320, the most recent reported on November 19, 2024 (Visibility: sun/moon roof assembly). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2004 Mercedes-Benz E320?
Owners have filed 203 complaints with NHTSA. The most frequently reported area is fuel/propulsion system (79 complaints), followed by service brakes (41).
How many 2004 Mercedes-Benz E320 complaints mention a crash or fire?
6 of 203 complaints report a crash and 1 a fire; 5 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received March 11, 2025.