2020 Mercedes-Benz E350 recalls and problems

6 recalls and 8 owner complaints on file with NHTSA for the 2020 Mercedes-Benz E350.

6
recalls
8
owner complaints
0
complaints mentioning a crash
1
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2020 Mercedes-Benz E350 recalls

Electrical system: software · Communication: auto crash notification

NHTSA campaign 22V365000 · reported May 20, 2022 · Mercedes-Benz USA, LLC · 242,722 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
The risk
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
The fix
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Back over prevention: display function

NHTSA campaign 22V232000 · reported April 8, 2022 · Mercedes-Benz USA, LLC · 126,443 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
The fix
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

Fuel system, gasoline: fuel injection system, fuel rail · Fuel system, gasoline: fuel injection system, injectors

NHTSA campaign 21V961000 · reported December 13, 2021 · Mercedes-Benz USA, LLC · 139 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
The risk
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
The fix
Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

Electrical system: software · Communication: auto crash notification

NHTSA campaign 21V058000 · reported February 5, 2021 · Mercedes-Benz USA, LLC · 1,292,258 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
The risk
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
The fix
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Engine and engine cooling: engine, gasoline, turbo/supercharger

NHTSA campaign 20V364000 · reported June 22, 2020 · Mercedes-Benz USA, LLC. · 90 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300, E350, and GLC300 vehicles equipped with turbocharged 4-cylinder gasoline engines. The screws that retain the turbocharger oil feed and return lines may not have been properly tightened, possibly resulting in an oil leak.
The risk
An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
The fix
MBUSA will notify owners, and dealers will inspect the turbocharger oil lines and tighten them as necessary, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070017.

Communication

NHTSA campaign 20V068000 · reported February 7, 2020 · Mercedes-Benz USA, LLC. · 239 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
The risk
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
The fix
MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Feb 24, 2026 · Engine

The AC compressor failed in traffic causing the engine to lock up and not restart.

Jun 13, 2025 · Fuel/propulsion system

Over the last couple of days, my car has displayed the "Engine Warning" message intermittently. I took this to the dealership for inspection and received the following fault code: P06DA00 - Inoperative Oil Pump Valve. For a car with low mileage, this could potentially be a car issue. The estimated total cost for labor…

Mar 19, 2025 · Fuel system, gasoline · 37,000 miles

The contact owns a 2020 Mercedes-Benz E350. The contact stated that while driving at an undisclosed speed, the contact detected an abnormally strong fuel odor inside the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the dealer, who determined that the…

Sep 24, 2024 · Electrical system · fire reported

There was smoke coming from from the engine compartment and spontaneous fire started while the car was at a stop light. The car was totally damaged. The car has less than 15000 miles driven. It is still under warranty. Information was sent to Mercedes-Benz USA with a certified mail and immediately via email from the…

Dec 21, 2023 · Power train · 47,726 miles

The contact owns a 2020 Mercedes-Benz E350. The contact stated while his wife was driving and stopped at a traffic signal, the gasoline saving START/STOP feature turned off the vehicle however, upon depressing the accelerator pedal, the vehicle failed to restart. The contact stated that the failure caused the vehicle…

E350 model years compared

YearRecallsComplaintsCrashesFires
2017 0711
2020 6801
2021 121301
2022 3900
2023 3600

Across all years, the 2006 E350 has the most complaints (400). All Mercedes-Benz E350 years →

Questions

Does the 2020 Mercedes-Benz E350 have any recalls?
Yes. NHTSA lists 6 recalls for the 2020 Mercedes-Benz E350, the most recent reported on May 20, 2022 (Electrical system: software, Communication: auto crash notification). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Mercedes-Benz E350?
Owners have filed 8 complaints with NHTSA. The most frequently reported area is engine (3 complaints), followed by unknown or other (3).
How many 2020 Mercedes-Benz E350 complaints mention a crash or fire?
0 of 8 complaints report a crash and 1 a fire; 3 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received February 24, 2026.