2023 Mercedes-Benz EQE 500 4MATIC recalls and problems
3 recalls and 2 owner complaints on file with NHTSA for the 2023 Mercedes-Benz EQE 500 4MATIC.
3
recalls
2
owner complaints
0
complaints mentioning a crash
0
mentioning a fire
Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
2023 Mercedes-Benz EQE 500 4MATIC recalls
Steering: critical fasteners
NHTSA campaign 25V533000 · reported August 20, 2025 · Mercedes-Benz USA, LLC · 3,749 vehicles potentially affected
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
The risk
A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
The fix
Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Back over prevention: warnings, external/pedestrian alert
NHTSA campaign 25V366000 · reported June 5, 2025 · Mercedes-Benz USA, LLC · 94 vehicles potentially affected
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
The risk
A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
The fix
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
Electrical system: wiring, fuses and circuit breakers
NHTSA campaign 25V255000 · reported May 12, 2025 · Mercedes-Benz USA, LLC · 443 vehicles potentially affected
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
The risk
An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
The fix
Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
Most reported problems
Areas named in owner complaints to NHTSA. One complaint can name several areas.
Electrical system2
Power train2
Fuel/propulsion system1
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Apr 16, 2026 · Electrical system
On April 15, 2026 at approximately 1:30 PM PT, I entered my 2023 Mercedes-Benz EQE SUV 500 4MATIC (approximately 20,000 miles) in my garage. The vehicle was not plugged in or charging prior to entry. I opened the car, sat in the driver's seat, and authenticated via the fingerprint scanner. The seat began adjusting to…
Apr 8, 2026 · Electrical system
Vehicle shut down while driving on highway, repeated drive system malfunction, turtle mode. The vehicle has experienced a recurring, unresolved drivetrain malfunction — specifically, a drive system malfunction and battery malfunction causing the vehicle to enter severely reduced-power mode ("turtle mode") — that has…
Does the 2023 Mercedes-Benz EQE 500 4MATIC have any recalls?
Yes. NHTSA lists 3 recalls for the 2023 Mercedes-Benz EQE 500 4MATIC, the most recent reported on August 20, 2025 (Steering: critical fasteners). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2023 Mercedes-Benz EQE 500 4MATIC?
Owners have filed 2 complaints with NHTSA. The most frequently reported area is electrical system (2 complaints), followed by power train (2).
How many 2023 Mercedes-Benz EQE 500 4MATIC complaints mention a crash or fire?
0 of 2 complaints report a crash and 0 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received April 16, 2026.