2024 Mercedes-Benz EQS SUV 450 4MATIC recalls and problems
2 recalls and 2 owner complaints on file with NHTSA for the 2024 Mercedes-Benz EQS SUV 450 4MATIC.
2
recalls
2
owner complaints
0
complaints mentioning a crash
0
mentioning a fire
Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
2024 Mercedes-Benz EQS SUV 450 4MATIC recalls
Back over prevention: warnings, external/pedestrian alert
NHTSA campaign 25V366000 · reported June 5, 2025 · Mercedes-Benz USA, LLC · 94 vehicles potentially affected
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
The risk
A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
The fix
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
NHTSA campaign 24V372000 · reported May 28, 2024 · Mercedes-Benz USA, LLC · 14,912 vehicles potentially affected
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
The risk
A sudden loss of drive power increases the risk of a crash.
The fix
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
Most reported problems
Areas named in owner complaints to NHTSA. One complaint can name several areas.
Structure1
Unknown or other1
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Jun 23, 2025 · Structure
Sunroof glass spontaneously shattered while driving. No rocks or other vehicles were around
Feb 21, 2025 · Unknown or other
Driving approx 45mph on a highway without any cars nearby. Sunroof spontaneously exploded. All of the sunroof glass instantly demolished without anything hitting it.
Does the 2024 Mercedes-Benz EQS SUV 450 4MATIC have any recalls?
Yes. NHTSA lists 2 recalls for the 2024 Mercedes-Benz EQS SUV 450 4MATIC, the most recent reported on June 5, 2025 (Back over prevention: warnings, external/pedestrian alert). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2024 Mercedes-Benz EQS SUV 450 4MATIC?
Owners have filed 2 complaints with NHTSA. The most frequently reported area is structure (1 complaints), followed by unknown or other (1).
How many 2024 Mercedes-Benz EQS SUV 450 4MATIC complaints mention a crash or fire?
0 of 2 complaints report a crash and 0 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received June 23, 2025.