Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Oct 22, 2024 · Latches/locks/linkages
On Mercedes GL350, the trunk/ hatch door will not open from outside. It just stopped working. Therefore, I tried to open it from inside, but there is no manual latch inside to open the trunk/ hatch door. It is a safety issue. The dealer, Mercedes Benz of Richmond, 8225 West Broad Street, charged $235 to open the hatch…
May 20, 2022 · Engine
Took to South Bay Mercedes dealer in Torrance because of engine light on. Cause: "Obsolete CDI Control Unit Software" Repair: "Updated to latest software version" Charge: $224.99 because "not covered by Emissions Warranty Extension" Do not understand how Mercedes Benz does not provide a critical software upgrade for…
Feb 26, 2021 · Fuel/propulsion system · 112,850 miles
WHILE THE VEHICLE IS TURNED ON BUT STATIONARY (E.G. STOPPED AT A RED LIGHT IN LIGHT TRAFFIC) I BEGAN TO SMELL DIESEL EXHAUST IN THE CABIN OF THE VEHICLE. THE ODOR WAS VERY STRONG AND I HAD TO LOWER THE WINDOWS IN ORDER TO BREATHE. THE MECHANIC INFORMED ME THAT THERE WAS AN OIL LEAK NEAR THE TURBO. I HAD TO REPLACE THE…
Feb 20, 2019 · Vehicle speed control · 24,300 miles
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GL350W. WHILE DRIVING 70 MPH, THE CONTACT'S HUSBAND ENGAGED THE CRUISE CONTROL. WHEN THE DRIVER TAPPED THE BRAKE PEDAL TO DEACTIVATE THE CRUISE CONTROL, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE ACCELERATED. THE SPEEDOMETER WENT TO ZERO. THE CONTACT STATED…
May 2, 2017 · Vehicle speed control · 29,000 miles · crash reported
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GL350. WHILE DRIVING LESS THAN 5 MPH, THE VEHICLE SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A PALM TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE…
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 22, 2024.