Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
2019 Mercedes-Benz GLA 250 recalls
Structure: body, roof and pillars
NHTSA campaign 23V854000 · reported December 15, 2023 · Mercedes-Benz USA, LLC · 2,976 vehicles potentially affected
- The problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
- The risk
- A detached roof panel can become a road hazard, increasing the risk of a crash.
- The fix
- Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Electrical system: software · Communication: auto crash notification
NHTSA campaign 22V365000 · reported May 20, 2022 · Mercedes-Benz USA, LLC · 242,722 vehicles potentially affected
- The problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- The risk
- A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- The fix
- The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Fuel system, gasoline: fuel injection system, fuel rail · Fuel system, gasoline: fuel injection system, injectors
NHTSA campaign 21V961000 · reported December 13, 2021 · Mercedes-Benz USA, LLC · 139 vehicles potentially affected
- The problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
- The risk
- A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
- The fix
- Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
Structure: body, roof and pillars
NHTSA campaign 21V197000 · reported March 19, 2021 · Mercedes-Benz USA, LLC · 15,096 vehicles potentially affected
- The problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
- The risk
- The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
- The fix
- Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Communication: auto crash notification · Communication
NHTSA campaign 21V072000 · reported February 12, 2021 · Mercedes-Benz USA, LLC · 67 vehicles potentially affected
- The problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
- The risk
- A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- The fix
- MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Electrical system: software · Communication: auto crash notification
NHTSA campaign 21V058000 · reported February 5, 2021 · Mercedes-Benz USA, LLC · 1,292,258 vehicles potentially affected
- The problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- The risk
- Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- The fix
- MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Power train: automatic transmission, control module (tcm/PCM/tecm) · Power train: automatic transmission
NHTSA campaign 21V033000 · reported January 29, 2021 · Mercedes-Benz USA, LLC · 4 vehicles potentially affected
- The problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 GLA 250 vehicles. The power supply for the automatic transmission control unit might be interrupted while driving, possibly causing the transmission to shift into neutral.
- The risk
- If the transmission shifts into neutral while driving, there would be loss of drive power, increasing the risk of a crash.
- The fix
- MBUSA will notify owners, and dealers will replace the transmission control unit, free of charge. The recall began March 18, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020038.
Forward collision avoidance: dynamic brake support/brake assist · Engine · Electronic stability control (ESC) · Steering: electric power assist system · Electrical system: wiring, fuses and circuit breakers
NHTSA campaign 20V672000 · reported October 30, 2020 · Mercedes-Benz USA, LLC. · 47 vehicles potentially affected
- The problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLA250 vehicles. The engine compartment fusebox may come loose over time, potentially damaging fuses and disrupting certain vehicle functions such as engine, power steering assist, electronic stability control (ESP), and Active Brake Assist.
- The risk
- A loss of engine operation, power steering assist, ESP system, or Active Brake Assist can increase the risk of a crash.
- The fix
- MBUSA will notify owners, and dealers will inspect the engine compartment fusebox mounting and correct it, as necessary, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110007.
Seat belts: rear/other
NHTSA campaign 19V585000 · reported August 12, 2019 · Mercedes-Benz USA, LLC. · 3,435 vehicles potentially affected
- The problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The left anchor plate of the rear middle seatbelt may be loose.
- The risk
- The seatbelt for a passenger seated in the rear middle seating position might not be properly secured, which could increase the risk of an injury in the event of a crash.
- The fix
- MBUSA will notify owners, and dealers will inspect the left anchor plate of the rear middle seatbelt, correcting its installation as necessary, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080010.
Seats
NHTSA campaign 19V132000 · reported February 26, 2019 · Mercedes-Benz USA, LLC. · 8 vehicles potentially affected
- The problem
- Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA-250 and GLA250 4MATIC vehicles. An incorrect rear seat back covering carpet could have been installed on the split-rear seat back. As a result, the child seat anchorage point (top tether) on the center positon of the rear seat may be covered and inaccessible for use. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
- The risk
- If the upper anchorage point is covered, the child seat will not be able to be secured as intended in the center position of the rear seat, increasing the risk of injury in the event of a crash.
- The fix
- Mercedes will notify owners, and dealers will check the rear seat back covering carpet on the affected vehicles and replace it if necessary, free of charge. The recall began April 6, 2019. Owners may contact Mercedes-Benz's customer service at 1-800-367-6372. Mercedes' number for this recall is 2019030003.
Air bags: side/window · Visibility: sun/moon roof assembly
NHTSA campaign 18V912000 · reported December 19, 2018 · Mercedes-Benz USA, LLC. · 13 vehicles potentially affected
- The problem
- Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The sunroof bonding may allow water to leak into the vehicle.
- The risk
- Water leaking into the vehicle from around the sunroof may affect the electrical contacts of the window air bag, potentially causing the window air bag to not deploy as intended, increasing the risk of injury in the event of a crash.
- The fix
- Mercedes has notified owners, and dealers will inspect the bonding of the panorama sliding sunroof and the electrical contacts of the window air bag on the affected vehicles, replacing the components as necessary, free of charge. The recall began April 12, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030006.
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Sep 23, 2026 · Unknown or other
My car had 78,530 miles on it when the rear differential binding causes shuddering/thumping during turns, which risks sudden wheel lockup or loss of control on sharp turns or low-traction surfaces. Please Note that Mercedes-Benz acknowledged this issue in TSB LI35.31-P-072105 but has not issued a safety recall. Dealer…
Jan 13, 2026 · Air bags
The emergency braking system keeps coming on every time I go to drive, my car automatically shifts into neutral gear when driving and I have an error message saying that I can’t reverse. My seat will Not go further back and I have an air bag issue light
Jan 2, 2026 · Power train · 39,000 miles
The contact owns a 2019 Mercedes-Benz GLA 250. The contact stated that while driving at an undisclosed speed, the transmission inadvertently shifted to neutral(N), causing a loss of drive power. The check engine warning light was illuminated, and the message "See Dealer" was displayed. The vehicle was restarted and…
Dec 29, 2025 · Power train · 145,495 miles
The contact owns a 2019 Mercedes-Benz GLA250. The contact stated that while driving at approximately 70 MPH, several unknown warnings illuminated on the instrument cluster. The contact stated that upon depressing the accelerator pedal, the vehicle failed to respond while the engine revved. The contact pulled over to…
Dec 8, 2025 · Power train
I was driving my vehicle and it shifted into neutral and would not go back into gear until I pulled over to side of the road, turned it off and back on. A check engine light came on when I restarted the vehicle and I took the vehicle to the dealership for diagnosis. They told me they couldn't find an issue and reset…
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received September 23, 2026.