2020 Mercedes-Benz GLB 250 recalls and problems

20 recalls and 54 owner complaints on file with NHTSA for the 2020 Mercedes-Benz GLB 250.

20
recalls
54
owner complaints
3
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2020 Mercedes-Benz GLB 250 recalls

Latches/locks/linkages: doors, lock

NHTSA campaign 26V481000 · reported July 24, 2026 · Mercedes-Benz USA, LLC · 310,667 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.
The risk
A vehicle rollaway increases the risk of a crash or injury.
The fix
Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

Service brakes, hydraulic: foundation components, disc, pads · Equipment: other, owners/service/other manual

NHTSA campaign 23V732000 · reported November 1, 2023 · Mercedes-Benz USA, LLC · 42,742 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
The risk
Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
The fix
Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Electrical system: software · Communication: auto crash notification

NHTSA campaign 22V365000 · reported May 20, 2022 · Mercedes-Benz USA, LLC · 242,722 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
The risk
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
The fix
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Back over prevention: display function

NHTSA campaign 22V232000 · reported April 8, 2022 · Mercedes-Benz USA, LLC · 126,443 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
The fix
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

Suspension: front · Steering

NHTSA campaign 21V990000 · reported December 17, 2021 · Mercedes-Benz USA, LLC · 38,312 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 AMG GLB35, 2019-2020 A220, and 2020 GLB250 vehicles. The integral carrier that supports the front axle may corrode, causing it to fail.
The risk
Front axle carrier failure may result in a loss of steering control, increasing the risk of a crash.
The fix
Dealers will inspect and replace the integral carrier, as necessary, free of charge. Owner notification letters were mailed July 29, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070009.

Fuel system, gasoline: fuel injection system, fuel rail · Fuel system, gasoline: fuel injection system, injectors

NHTSA campaign 21V961000 · reported December 13, 2021 · Mercedes-Benz USA, LLC · 139 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
The risk
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
The fix
Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

Air bags: air bag/restraint control module, software

NHTSA campaign 21V639000 · reported August 13, 2021 · Mercedes-Benz USA, LLC · 66 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. In the event of a crash, the air bag control unit software may not activate the front seat belts and front passenger air bag properly.
The risk
Air bags and seat belts that do not function properly can increase the risk of injury in a crash.
The fix
Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Electrical system: wiring, connectors/plugs, accesory power outlet/jack/port/USB/sae/cigarette lighter

NHTSA campaign 21V526000 · reported July 12, 2021 · Mercedes-Benz USA, LLC · 1,690 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB 250 vehicles. The accessory power outlet for the second-row seating may have excessive voltage due to an incorrect voltage converter socket.
The risk
Excessive voltage through the accessory power outlet to a connected device can increase the risk of a fire.
The fix
Dealers will inspect and replace the voltage converter, as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021080005.

Exterior lighting: headlights

NHTSA campaign 21V509000 · reported July 2, 2021 · Mercedes-Benz USA, LLC · 1,467 vehicles potentially affected

The problem
Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
The fix
Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Structure · Electrical system

NHTSA campaign 21V403000 · reported May 28, 2021 · Mercedes-Benz USA, LLC · 5,680 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, an engine stall while driving, or the vehicle may not start.
The risk
Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
The fix
Dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. Owner notification letters were mailed July 20, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070009.

Air bags: side/window, curtain

NHTSA campaign 21V404000 · reported May 28, 2021 · Mercedes-Benz USA, LLC · 16 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. The side curtain air bags may not deploy properly during a crash.
The risk
Air bags that do not deploy as intended can increase the risk of injury.
The fix
Dealers will replace the side curtain air bags, free of charge. Owner notification letters were mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Air bags: passenger side frontal, cushion · Air bags: frontal, passenger side, inflator module

NHTSA campaign 21V405000 · reported May 28, 2021 · Mercedes-Benz USA, LLC · 17 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. The front passenger air bag inflator and cushion may be improperly attached inside the air bag module, which could result in the air bag cushion tearing upon deployment.
The risk
An air bag that does not deploy properly during a crash can increase the risk of injury.
The fix
Dealers will replace the front passenger air bag module, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060011.

Back over prevention: sensing system, camera · Electrical system: software

NHTSA campaign 21V354000 · reported May 14, 2021 · Mercedes-Benz USA, LLC · 343,191 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
The fix
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

Structure: body, tailgate

NHTSA campaign 21V231000 · reported April 1, 2021 · Mercedes-Benz USA, LLC · 5,215 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB35 AMG, and 2020-2021 GLB250 vehicles. The side spoilers on the tailgate might not have been installed correctly, allowing them to detach.
The risk
Detached spoilers can create a road hazard, increasing the risk of a crash or injury.
The fix
MBUSA will notify owners, and dealers will inspect and, if necessary, replace the side spoilers, free of charge. Owner letters were mailed July 2, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021050009.

Structure: body

NHTSA campaign 21V232000 · reported April 1, 2021 · Mercedes-Benz USA, LLC · 2,362 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLB250 vehicles. The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.
The risk
Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.
The fix
MBUSA will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040015.

Electrical system: software · Communication: auto crash notification

NHTSA campaign 21V058000 · reported February 5, 2021 · Mercedes-Benz USA, LLC · 1,292,258 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
The risk
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
The fix
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Air bags: side/window

NHTSA campaign 20V628000 · reported October 9, 2020 · Mercedes-Benz USA, LLC. · 7 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. The window air bag in the A-pillar area may not be mounted correctly, affecting its performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
The risk
In the event of a crash that deploys the window air bag, the catch strap could disconnect and increase the risk of injury.
The fix
MBUSA will notify owners, and dealers will check the mounting of the window air bag and correct it as necessary, free of charge. The recall began October 30, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100010.

Seats: mid/rear assembly

NHTSA campaign 20V558000 · reported September 14, 2020 · Mercedes-Benz USA, LLC. · 36 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The second row seat may not be correctly aligned within the seat track on one side, possibly causing the seat to not lock properly into place.
The risk
If the second row seat is not locked into place, there could be an increased risk of injury to the seat occupants in a crash.
The fix
MBUSA will notify owners, and dealers will inspect the installation of the second row seat and correct it, if necessary, free of charge. The recall began October 23, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090020.

Structure: body

NHTSA campaign 20V480000 · reported August 14, 2020 · Mercedes-Benz USA, LLC. · 10,644 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The rear spoiler above the tailgate may not have been welded correctly. This could result in parts of the spoiler detaching from the vehicle.
The risk
If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
The fix
MBUSA will notify owners, and dealers will inspect the rear spoiler and replace it, if necessary, free of charge. The recall began October 23, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090006.

Structure · Electrical system

NHTSA campaign 20V246000 · reported May 1, 2020 · Mercedes-Benz USA, LLC. · 26 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, or an engine stall while driving without the ability to restart the vehicle.
The risk
Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
The fix
MBUSA will notify owners, and dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070009.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Sep 30, 2026 · Structure

SUBJECT: URGENT: Safety Recall Campaign 26V481 / …– Unreasonable Remedy Delay and Economic Hardship (VIN: […]). I am formally logging a safety complaint regarding the unreasonable delay by Mercedes-Benz in providing a remedy for NHTSA Recall 26V481 (Mercedes Campaign …), affecting my vehicle (VIN: […]). The…

Sep 17, 2026 · Latches/locks/linkages · 70,000 miles

The contact owns a 2020 Mercedes-Benz GLB250. The contact received notification of NHTSA Campaign: 26V481000 (Latches/Lock/Linkages); however, the part for the recall repair was not available. The contact stated that while attempting to Park the vehicle, the parking brake independently engaged. The ABS warning light…

Sep 15, 2026 · Power train · crash reported

I am submitting this complaint because I believe the repair performed under NHTSA Recall 21V990 / Mercedes-Benz Campaign [phone removed] in May 2024 failed to adequately correct the safety defect identified in the recall.When driving my axle snapped causing my tire to pop out and me to loose control of the car causing…

Mar 21, 2026 · Engine

Diagnostics performed and found electrical/component fault and possible wire damage to fuel pump. NECC to drain tank and inspect replace fule pump if necc. Oringally took one week prior and diagnostics led to the possiblility that the cylinder head was malfunctioning, which was a manufacturing defect and covered under…

Aug 5, 2025 · Structure

I am submitting this formal complaint regarding a serious safety incident involving my 2020 Mercedes-Benz GLB, which directly reflects the defect outlined in Recall 20V-480 (Rear Spoiler Detachment). Although my VIN is not officially included in the affected range, the exact failure described in the recall occurred on…

GLB 250 model years compared

YearRecallsComplaintsCrashesFires
2020 205430
2021 112900
2022 11120
2023 11100

Across all years, the 2020 GLB 250 has the most complaints (54). All Mercedes-Benz GLB 250 years →

Questions

Does the 2020 Mercedes-Benz GLB 250 have any recalls?
Yes. NHTSA lists 20 recalls for the 2020 Mercedes-Benz GLB 250, the most recent reported on July 24, 2026 (Latches/locks/linkages: doors, lock). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Mercedes-Benz GLB 250?
Owners have filed 54 complaints with NHTSA. The most frequently reported area is structure (14 complaints), followed by unknown or other (11).
How many 2020 Mercedes-Benz GLB 250 complaints mention a crash or fire?
3 of 54 complaints report a crash and 0 a fire; 3 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received September 30, 2026.