Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
2015 Mercedes-Benz GLK250 recalls
Communication
NHTSA campaign 19V787000 · reported November 1, 2019 · Mercedes-Benz USA, LLC. · 24,226 vehicles potentially affected
- The problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
- The risk
- An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
- The fix
- MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Air bags: frontal, passenger side, inflator module
NHTSA campaign 19V010000 · reported January 9, 2019 · Mercedes-Benz USA, LLC. · 288,779 vehicles potentially affected
- The problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- The risk
- An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
- The fix
- MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Air bags: frontal
NHTSA campaign 17V627000 · reported October 6, 2017 · Mercedes-Benz USA, LLC. · 495,290 vehicles potentially affected
- The problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
- The risk
- If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
- The fix
- MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Engine and engine cooling: engine, diesel
NHTSA campaign 15V351000 · reported June 8, 2015 · Mercedes-Benz USA, LLC. · 814 vehicles potentially affected
- The problem
- Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2015 E250 BlueTec vehicles manufactured November 3, 2014, to December 15, 2014, E250 BlueTec 4Matic vehicles manufactured November 4, 2014, December 17, 2014, GLK250 vehicles manufactured November 13, 2014, to January 30, 2015, and 2015 ML250 BlueTec vehicles manufactured December 12, 2014, to February 9, 2015. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
- The risk
- Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
- The fix
- Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on June 23, 2015. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2015050005. Note: This is an expansion of NHTSA recall 14V-762.
Engine and engine cooling: engine, diesel
NHTSA campaign 14V762000 · reported December 1, 2014 · Mercedes-Benz USA, LLC. · 4,871 vehicles potentially affected
- The problem
- Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2014-2015 E250 BlueTec, E250 BlueTec 4Matic, GLK250 4Matic BlueTec, and 2015 ML250 4Matic BlueTec vehicles manufactured February 28, 2014, to November 10, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
- The risk
- Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
- The fix
- Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2014120002.
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Dec 6, 2025 · Steering
The steering adjustment moves in and out but will not move up or down. You can hear a clicking noise like it’s trying to move but nothing happens to the steering column.
Feb 4, 2025 · Engine
The DEF exhaust system has failed. It was replaced before under a recall. The warranty was previously extended on the system but I am outside of the mileage window but inside of the time window. I have $6000 in repairs so far and am trying to get assistance. I have been dealing with issues since October 2024
Dec 10, 2021 · Fuel/propulsion system
[phone removed]-Modificationto emission control system cause:F Was informed of the Mercedes-Benz Recall for 2015 250 GLK BlueTec which I took to Dothan, AL Mercedes-Benz Dealership to have done for my safety. The car was not repaired correctly. It started to smoke a gray smoke coming up from under the car on the…
Sep 6, 2021 · Electrical system
The driver's side seat failed. Due to a seat electrical harness failure the seat became stuck and neither the seat seatback or headrest could be moved. I could comfortably still reach steering wheel and pedals but my wife could not safely do so. The car has approximately 36k miles on it. I paid to repair this $831…
Jul 6, 2021 · Electrical system
When driving, the steering wheel locks and I can no longer steer the vehicle, it locks in a way that I cannot move the steering wheel at all, which may cause me to crash if I am at a dead end road and need to turn. I have been trying to contact the manufacturer for resolution but have not received any responses. This…
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received December 6, 2025.