2016 Mercedes-Benz Metris recalls and problems

13 recalls and 127 owner complaints on file with NHTSA for the 2016 Mercedes-Benz Metris.

13
recalls
127
owner complaints
0
complaints mentioning a crash
2
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2016 Mercedes-Benz Metris recalls

Tires

NHTSA campaign 22V482000 · reported July 7, 2022 · Daimler Vans USA, LLC · 24,359 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
The risk
An overloaded vehicle may cause tire failure, increasing the risk of a crash.
The fix
Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.

Back over prevention: sensing system, camera

NHTSA campaign 22V099000 · reported February 22, 2022 · Daimler Vans USA, LLC · 17,093 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
The risk
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
The fix
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.

Service brakes, hydraulic: fluid

NHTSA campaign 22V066000 · reported February 8, 2022 · Daimler Vans USA, LLC · 28,743 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
The risk
A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
The fix
Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.

Electrical system: software

NHTSA campaign 21V055000 · reported February 5, 2021 · Daimler Vans USA, LLC · 84,345 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
The risk
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
The fix
DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

Electrical system: 12v/24v/48v battery

NHTSA campaign 19V715000 · reported October 8, 2019 · Daimler Vans USA, LLC · 15,160 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
The risk
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
The fix
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.

Steering: electric power assist system · Steering

NHTSA campaign 19V290000 · reported April 10, 2019 · Daimler Vans USA, LLC · 9,471 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
The risk
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
The fix
DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.

Fuel system, gasoline: delivery, hoses, lines/piping, and fittings

NHTSA campaign 18V837000 · reported November 29, 2018 · Daimler Vans USA, LLC · 12,383 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel pump.
The risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
The fix
DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Power train: automatic transmission

NHTSA campaign 18V335000 · reported May 22, 2018 · Daimler Vans USA, LLC · 7,433 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
The risk
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Steering: electric power assist system

NHTSA campaign 17V595000 · reported September 22, 2017 · Daimler Vans USA, LLC · 3 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
The risk
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.

Electrical system: software

NHTSA campaign 17V272000 · reported April 21, 2017 · Daimler Vans USA, LLC · 3 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
The risk
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
The fix
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Seat belts: pretensioner

NHTSA campaign 17V244000 · reported April 10, 2017 · Daimler Vans USA, LLC · 305 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Metris vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash.
The risk
If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
The fix
DVUSA will notify owners, and dealers will replace the front seat belts, free of charge. An interim notification was mailed to owners on June 9, 2017. A second notice was mailed on July 7, 2017, to tell owners that the remedy is now available. Owners may contact DVUSA customer service at 1-877-762-8267.

Lane departure: blind spot detection

NHTSA campaign 17V148000 · reported March 7, 2017 · Daimler Vans USA, LLC · 72 vehicles potentially affected

The problem
Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.
The risk
If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.
The fix
DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Power train: axle assembly

NHTSA campaign 16V342000 · reported May 24, 2016 · Daimler Vans USA, LLC · 2 vehicles potentially affected

The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes Benz Metris vehicles manufactured from September 1, 2015, through December 31, 2015. The affected vehicles have rear differential gears that may have been improperly welded.
The risk
The weld may fail and result in a loss of power to the wheels, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will replace the rear differential gears, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 10, 2026 · Engine

The check engine light came on and the code reads PO52e. Mercedes has a Intake Line Assembly Extended Emissions Warranty (Code P052E) up to 150,000 miles. They’ve admitted this was a problem with this engine but only covers 3 other vehicles with the identical platform, & excluded the Mercedes Metris

May 21, 2026 · Tires

The contact owns a 2016 Mercedes-Benz Metris. The contact received a notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the recall repairs were denied, and the contact was asked to take the vehicle back to…

Jan 3, 2026 · Fuel/propulsion system

Fuel smell in the engine compartment and visible leaking fuel on the lower hoses per NHTSA Campaign Number 18V837000. I previously complained about this in April 2025 (ID 11669847). Dealer inspected in April 2025 and replaced the lower hose, but I still would smell fuel. After a lot of my own troubleshooting over the…

Oct 24, 2025 · Fuel/propulsion system

It has been two years after posting an issue with engine light on indicating the error code p052e which is a known problem on many models mercedes has. This metris van is not a passenger van but a commercial van. It has however the SAME engine and SAME error code as all the models mercedes having this engine. It is…

Oct 24, 2025 · Electrical system

How does the digital display suddenly disappear from your dashboard? Mercedes has lost its respect for being a High Quality brand. Too many recalls,. Too many issues that vehicles less costly never have such as 1. Out of alignment at 0 mileage resulting in worn out tires at 12k miles. Realignment that was useless at…

Metris model years compared

YearRecallsComplaintsCrashesFires
2015 3100
2016 1312702
2017 142900
2018 102800
2019 12900

Across all years, the 2016 Metris has the most complaints (127). All Mercedes-Benz Metris years →

Questions

Does the 2016 Mercedes-Benz Metris have any recalls?
Yes. NHTSA lists 13 recalls for the 2016 Mercedes-Benz Metris, the most recent reported on July 7, 2022 (Tires). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2016 Mercedes-Benz Metris?
Owners have filed 127 complaints with NHTSA. The most frequently reported area is fuel/propulsion system (37 complaints), followed by visibility/wiper (21).
How many 2016 Mercedes-Benz Metris complaints mention a crash or fire?
0 of 127 complaints report a crash and 2 a fire; 1 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 10, 2026.