CarRecallDB

2019 Mercedes-Benz S 560 E recalls and problems

1 recall and 4 owner complaints on file with NHTSA for the 2019 Mercedes-Benz S 560 E.

1
recalls
4
owner complaints
0
complaints mentioning a crash
1
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2019 Mercedes-Benz S 560 E recalls

Electrical system: software · Communication: auto crash notification

NHTSA campaign 21V058000 · reported February 5, 2021 · Mercedes-Benz USA, LLC · 1,292,258 vehicles potentially affected

The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
The risk
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
The fix
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Feb 4, 2026 · Electrical system · fire reported

The contact owns a 2019 Mercedes-Benz S560. The contact stated that while parking their vehicle, a burning-leather odor entered the cabin, and they noticed smoke in the cabin. The contact noticed a small fire beneath the driver's seat. The fire was extinguished with nearby snow. At which time the vehicle's engine…

Jul 1, 2025 · Seat belts

Rear drivers side seat belt/airbag combo locked in place and will not retract.

Jun 9, 2025 · Engine · 76,000 miles

The contact owns a 2019 Mercedes-Benz S 560 E. The contact stated while starting the vehicle, the vehicle vibrated abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be…

May 21, 2025 · Engine · 36,000 miles

The contact owns a 2019 Mercedes-Benz S560 E. The contact stated while driving at an undisclosed speed, the message "Get B Service Done In 19 days" was displayed two weeks after an oil change was performed on the vehicle. No warning lights were illuminated. The vehicle was taken to a dealer for diagnostic testing…

S 560 E model years compared

YearRecallsComplaintsCrashesFires
2019 1401
2020 1100

All Mercedes-Benz S 560 E years →

Questions

Does the 2019 Mercedes-Benz S 560 E have any recalls?
Yes. NHTSA lists 1 recall for the 2019 Mercedes-Benz S 560 E, the most recent reported on February 5, 2021 (Electrical system: software, Communication: auto crash notification). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2019 Mercedes-Benz S 560 E?
Owners have filed 4 complaints with NHTSA. The most frequently reported area is engine (2 complaints), followed by air bags (1).
How many 2019 Mercedes-Benz S 560 E complaints mention a crash or fire?
0 of 4 complaints report a crash and 1 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received February 4, 2026.