Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
What owners report
Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.
Aug 18, 2026 · Forward collision avoidance
The instrument cluster on my 2011 Mercedes-Benz S550 (W221) is locked by a persistent red “Battery Not Charged” warning message. This message appears even though the charging system is working correctly (normal charging voltage, new battery, and new battery sensor installed). Because the cluster is locked, I can no…
Apr 29, 2025 · Suspension · 67,879 miles
The contact's daughter owns a 2011 Mercedes-Benz S550. The contact stated that while the vehicle was parked in the garage, the contact noticed that the air suspension had collapsed. The dealer was notified of the failure and informed the contact that it was a known failure. The vehicle was not diagnosed or repaired…
May 8, 2024 · Fuel/propulsion system
My driver side Rear seat underneath is leaking gasoline. FUEL SYSTEM, GASOLINE If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present. NHTSA CAMPAIGN ID Number: 12V557000
Mar 18, 2022 · Fuel/propulsion system
I am filing a complaint with your agency regarding a fuel pump malfunction with my 2011 Mercedes S550 (VIN# […]), because I feel that the incident below is a major safety concern and is similarly situated to the following NHTSA Campaign #12V557000. On March 15, 2022, I was pumping gas into my vehicle at Costco in…
Sep 23, 2020 · Structure
IABOUT 2 MONTHS AGO, I WAS UNABLE TO START MY CAR. IT HAD A WARNING MESSAGE 'SERVICES REQUIRED. DO NOT SHIFT THE GEAR'. WE TOWED OUR CAR TO THE DEALER AND LEARNED THAT THE BACKSEAT FLOOD HAD STANDING WATER! THIS CAUSED THE ELECTRONIC SHORTAGE. WE PAID OVER $2000 TO MAKE THE CAR RUNNING AGAIN. IT LOOKS THAT THE RAIN…
Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received August 18, 2026.