Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.
2023 Mercedes-Benz Sprinter 4500 recalls
Suspension: rear, springs, leaf spring assembly, u-bolt, leaf spring to axle
NHTSA campaign 24V517000 · reported July 9, 2024 · Daimler Vans USA, LLC · 1,232 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
- The risk
- An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
- The fix
- Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Electrical system: wiring
NHTSA campaign 24V225000 · reported March 24, 2024 · Daimler Vans USA, LLC · 99 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
- The risk
- An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
- The fix
- Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
Electrical system: wiring
NHTSA campaign 24V166000 · reported March 1, 2024 · Daimler Vans USA, LLC · 828 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
- The risk
- A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
- The fix
- Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.
Structure: critical fasteners
NHTSA campaign 23V876000 · reported December 21, 2023 · Daimler Vans USA, LLC · 387 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
- The risk
- A detached partition wall can increase the risk of injury.
- The fix
- Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Suspension: front
NHTSA campaign 23V849000 · reported December 15, 2023 · Daimler Vans USA, LLC · 33 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
- The risk
- A loss of steering control can increase the risk of a crash.
- The fix
- Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
Structure: body
NHTSA campaign 23V806000 · reported December 1, 2023 · Daimler Vans USA, LLC · 131 vehicles potentially affected
- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
- The risk
- An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
- The fix
- Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
Source: NHTSA recall and complaint data, updated October 27, 2026.