CarRecallDB

2011 Mercury Grand Marquis recalls and problems

2 recalls and 9 owner complaints on file with NHTSA for the 2011 Mercury Grand Marquis.

2
recalls
9
owner complaints
0
complaints mentioning a crash
2
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2011 Mercury Grand Marquis recalls

Steering: rack and pinion, pinion shaft

NHTSA campaign 14V704000 · reported November 5, 2014 · Ford Motor Company · 36,888 vehicles potentially affected

The problem
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
The risk
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
The fix
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

Steering

NHTSA campaign 13V385000 · reported August 29, 2013 · Ford Motor Company · 355,000 vehicles potentially affected

The problem
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
The risk
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
The fix
Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Mar 10, 2026 · Tires

225/60R17 tire purchased new started going flat in the first week. Walmart tire said there was no warranty. Receipt says otherwise. P&M tire of Blackwell, OK found defects in the interior sidewall and told us the tire had manufacturing defects. Reported to Nexen by making an account and filing a warranty request which…

Jul 28, 2025 · Steering

The contact owns a 2011 Mercury Grand Marquis. The contact stated that upon starting the vehicle, the steering wheel was locked. There was no warning light illuminated. Additionally, the gear shifter failed to operate as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The…

Apr 2, 2019 · Electrical system · 105,200 miles

DRIVING ON HUMID DAY, CLOSED WINDOWS AND TURNED ON A/C. CONTROLLER FAILED TO CLOSE DEFROSTER VENTS, CAUSING WINDOW TO QUICKLY FOG UP, RESTRICTING FORWARD VISION. PREVIOUSLY HAD SAME PROBLEM ON 2006 GRAND MARQUIS WHICH I HAD REPAIRED BY FORD DEALER. TOOK 2011 TO DEALER, GOT REPAIR ESTIMATE OF $900, AS DASHBOARD MUST BE…

Nov 26, 2018 · Electrical system · 122,000 miles · fire reported

MY 2011 MERCURY GRAND MARQUIS ULTIMATE EDITION, WAS VERY GREAT HOWEVER IT CAUGHT ON FIRE DUE TO THE MALFUNCTION OF THE WINDSHIELD WIPERS...THEY WOULD COME ON AUTOMATICALLY WHILE I WAS DRIVING, MY WINDSHIELD WIPER SWITCH WOULD BE ON THE OFF POSITION... AND THE WIPERS ONLY WORKED ON A HIGH SPEED SEEING NONE OF THE OTHER…

Sep 21, 2017 · Air bags · 70,000 miles

THE AIR BAG LIGHT REMAINS ON ALL THE TIME. MY MECHANIC SAYS THAT CAR'S COMPUTER IS GENERATING A CODE INDICATING A PROBLEM WITH A SENSOR IN DRIVER'S SIDE SEAT BELT. HE SAYS THAT THE ENTIRE SEAT BELT ASSEMBLY MUST BE REPLACED AT A COST OF $500. THE CAR ONLY HAS 70,000 MILES ON IT. SINCE THIS IS A SAFETY ISSUE AND…

Grand Marquis model years compared

YearRecallsComplaintsCrashesFires
2008 380111
2009 22631
2010 22560
2011 2902

Across all years, the 2005 Grand Marquis has the most complaints (488). All Mercury Grand Marquis years →

Questions

Does the 2011 Mercury Grand Marquis have any recalls?
Yes. NHTSA lists 2 recalls for the 2011 Mercury Grand Marquis, the most recent reported on November 5, 2014 (Steering: rack and pinion, pinion shaft). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2011 Mercury Grand Marquis?
Owners have filed 9 complaints with NHTSA. The most frequently reported area is electrical system (3 complaints), followed by steering (2).
How many 2011 Mercury Grand Marquis complaints mention a crash or fire?
0 of 9 complaints report a crash and 2 a fire; 0 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received March 10, 2026.