2020 Ram 2500 recalls and problems

10 recalls and 162 owner complaints on file with NHTSA for the 2020 Ram 2500.

10
recalls
162
owner complaints
5
complaints mentioning a crash
4
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2020 Ram 2500 recalls

Air bags: side/window, curtain, inflator

NHTSA campaign 25V010000 · reported January 16, 2025 · Chrysler (FCA US, LLC) · 6,066 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
The risk
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
The fix
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

Structure: body, tailgate, hinge and attachments

NHTSA campaign 22V904000 · reported December 8, 2022 · Chrysler (FCA US, LLC) · 1,224,078 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
The risk
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
The fix
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

Power train: automatic transmission

NHTSA campaign 22V835000 · reported November 10, 2022 · Chrysler (FCA US, LLC) · 250,079 vehicles potentially affected

The problem
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
The risk
Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
The fix
Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

Electronic stability control (ESC) · Service brakes, hydraulic: antilock/traction control/electronic limited slip, control unit/module

NHTSA campaign 22V140000 · reported March 10, 2022 · Chrysler (FCA US, LLC) · 370,437 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
The risk
An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
The fix
Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

Visibility: windshield wiper/washer, linkages

NHTSA campaign 22V035000 · reported January 27, 2022 · Chrysler (FCA US, LLC) · 171,789 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
The risk
Reduced visibility increases the risk of a crash.
The fix
Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.

Fuel system, diesel: delivery, fuel pump

NHTSA campaign 21V880000 · reported November 12, 2021 · Chrysler (FCA US, LLC) · 222,410 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
The risk
An engine stall increases the risk of a crash.
The fix
Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.

Visibility: rearview mirrors/devices, exterior

NHTSA campaign 20V622000 · reported October 8, 2020 · Chrysler (FCA US LLC) · 19,075 vehicles potentially affected

The problem
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.

Back over prevention: sensing system, camera

NHTSA campaign 20V191000 · reported September 10, 2020 · Chrysler (FCA US LLC) · 319,610 vehicles potentially affected

The problem
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
The fix
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Structure

NHTSA campaign 20V207000 · reported April 9, 2020 · Chrysler (FCA US LLC) · 37,580 vehicles potentially affected

The problem
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
The risk
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
The fix
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

Power train: automatic transmission

NHTSA campaign 20V043000 · reported January 24, 2020 · Chrysler (FCA US LLC) · 87,431 vehicles potentially affected

The problem
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
The risk
The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
The fix
Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Aug 21, 2026 · Back over prevention · 77,000 miles

The contact owns a 2020 Ram Promaster 2500. The contact stated that while reversing, the rear-view camera displayed a blank or inverted image. The contact later received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact…

Jul 7, 2026 · Engine · 150,128 miles

The contact owns a 2020 RAM 2500. The contact stated while driving at an undisclosed speed, the contact noticed that the engine was running unusually rough and the engine seized. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a failed engine. The…

Jul 7, 2026 · Engine · 46,000 miles

The contact owns a 2020 Ram 2500. The contact stated that while driving the vehicle at an undisclosed speed, a tapping sound was heard, which gradually grew louder. The next day, the vehicle was taken to a dealer where it was diagnosed with a piston 5 failure, and the dealer determined that the engine needed to be…

Jun 11, 2026 · Latches/locks/linkages · 35,272 miles

The contact owns a 2020 Ram 2500. The contact stated that while standing directly behind the tailgate, the contact heard an audible "click", and the tailgate independently unlatched and opened, striking the contact's chest, and the contact was forcefully knocked to the ground. Due to the severity of the impact and…

Apr 1, 2026 · Air bags

My 2020 Ram 2500 Mega Cab truck Dash Leather Covering is coming loose from it base and may interfere with the passenger Air Bag deployment that is under the loose material. My truck has only 36,000 miles on it and has been garaged kept since I purchased it new. found this information online. Ram 2500 trucks…

2500 model years compared

YearRecallsComplaintsCrashesFires
2017 11698126
2018 92,607395
2019 1219389
2020 1016254
2021 810868
2022 1218195
2023 84941

Across all years, the 2018 2500 has the most complaints (2,607). All Ram 2500 years →

Questions

Does the 2020 Ram 2500 have any recalls?
Yes. NHTSA lists 10 recalls for the 2020 Ram 2500, the most recent reported on January 16, 2025 (Air bags: side/window, curtain, inflator). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Ram 2500?
Owners have filed 162 complaints with NHTSA. The most frequently reported area is fuel/propulsion system (40 complaints), followed by engine (33).
How many 2020 Ram 2500 complaints mention a crash or fire?
5 of 162 complaints report a crash and 4 a fire; 4 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received August 21, 2026.