2020 Tesla Model X recalls and problems

10 recalls and 128 owner complaints on file with NHTSA for the 2020 Tesla Model X.

10
recalls
128
owner complaints
17
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2020 Tesla Model X recalls

Seat belts: front, warning light/devices

NHTSA campaign 24V376000 · reported May 28, 2024 · Tesla, Inc. · 125,233 vehicles potentially affected

The problem
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
The fix
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

Electrical system: software · Forward collision avoidance: warnings, external/pedestrian alert

NHTSA campaign 24V153000 · reported February 27, 2024 · Tesla, Inc. · 6,557 vehicles potentially affected

The problem
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
The risk
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
The fix
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

Electrical system: instrument cluster/panel

NHTSA campaign 24V051000 · reported January 30, 2024 · Tesla, Inc. · 2,193,869 vehicles potentially affected

The problem
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
The risk
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
The fix
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

Electrical system: ADAS, driver monitoring, software

NHTSA campaign 23V838000 · reported December 12, 2023 · Tesla, Inc. · 2,031,220 vehicles potentially affected

The problem
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
The risk
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
The fix
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

Steering: automated/adaptive steering

NHTSA campaign 23V085000 · reported February 15, 2023 · Tesla, Inc. · 362,758 vehicles potentially affected

The problem
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
The risk
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
The fix
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.

Steering: electric power assist system

NHTSA campaign 22V818000 · reported November 1, 2022 · Tesla, Inc. · 40,168 vehicles potentially affected

The problem
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
The risk
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
The fix
Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.

Electrical system: software · Forward collision avoidance: warnings, external/pedestrian alert

NHTSA campaign 22V235000 · reported April 12, 2022 · Tesla, Inc. · 594,894 vehicles potentially affected

The problem
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
The risk
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
The fix
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

Forward collision avoidance: warnings, external/pedestrian alert · Electrical system: software

NHTSA campaign 22V063000 · reported February 4, 2022 · Tesla, Inc. · 578,607 vehicles potentially affected

The problem
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
The risk
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
The fix
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

Steering: automated/adaptive steering

NHTSA campaign 22V037000 · reported January 27, 2022 · Tesla, Inc. · 53,822 vehicles potentially affected

The problem
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
The risk
Failing to stop at a stop sign can increase the risk of a crash.
The fix
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

Forward collision avoidance: software · Forward collision avoidance: automatic emergency braking · Forward collision avoidance: warnings · Forward collision avoidance: sensing system, camera

NHTSA campaign 21V846000 · reported October 29, 2021 · Tesla, Inc. · 11,728 vehicles potentially affected

The problem
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
The risk
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
The fix
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 6, 2026 · Forward collision avoidance

I own a 2020 Tesla Model X equipped with HW3 and Full Self-Driving (FSD). After a Tesla software/FSD update earlier in 2026, the vehicle began experiencing a recurring problem during FSD operation. The issue has now occurred more than 20 times. During certain FSD-controlled maneuvers, particularly when turning from a…

Sep 6, 2026 · Seat belts

The seat belt in the middle row of the 6 seater model X can get wrapped under the seat and locked, creating a very dangerous situation for children or anyone sitting in that seat. The seats in the 6 seater middle row Do Not fold down, and there's no way to release this seatbelt once it gets locked

Sep 4, 2026 · Unknown or other

Horn stopped working

Sep 2, 2026 · Unknown or other

On September 2, 2026 at 2:25 PM, my 2020 Tesla Model X Performance was operating under Tesla Smart Summon in a parking lot in Carrollton, Texas. I was outside the vehicle, maintained a clear line of sight at all times, and actively supervised the vehicle through the Tesla mobile app. No one was inside the Tesla. While…

Aug 12, 2026 · Forward collision avoidance

While driving my Tesla Model X on the interstate at highway speed, the vehicle began intermittently displaying false warnings that the trunk was open. This occurred multiple times during the drive and appears to have been caused by a malfunctioning trunk latch sensor. At the time, I was using Autosteer, part of…

Model X model years compared

YearRecallsComplaintsCrashesFires
2017 10268241
2018 9193352
2019 8102133
2020 10128170
2021 244130
2022 22129122
2023 17194182

Across all years, the 2016 Model X has the most complaints (452). All Tesla Model X years →

Questions

Does the 2020 Tesla Model X have any recalls?
Yes. NHTSA lists 10 recalls for the 2020 Tesla Model X, the most recent reported on May 28, 2024 (Seat belts: front, warning light/devices). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Tesla Model X?
Owners have filed 128 complaints with NHTSA. The most frequently reported area is suspension (37 complaints), followed by electrical system (28).
How many 2020 Tesla Model X complaints mention a crash or fire?
17 of 128 complaints report a crash and 0 a fire; 6 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 6, 2026.