2023 Toyota Corolla Cross recalls and problems

4 recalls and 177 owner complaints on file with NHTSA for the 2023 Toyota Corolla Cross.

4
recalls
177
owner complaints
6
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2023 Toyota Corolla Cross recalls

Air bags: frontal, driver clockspring/spiral cassette · Steering: column

NHTSA campaign 25V040000 · reported January 29, 2025 · Toyota Motor Engineering & Manufacturing · 1,716 vehicles potentially affected

The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
The fix
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

Electrical system: instrument cluster/panel · Air bags: frontal

NHTSA campaign 23V864000 · reported December 20, 2023 · Toyota Motor Engineering & Manufacturing · 12,575 vehicles potentially affected

The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An air bag that does not deploy as intended increases the risk of injury during a crash.
The fix
Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.

Air bags: frontal, driver clockspring/spiral cassette · Steering: column

NHTSA campaign 23V480000 · reported July 12, 2023 · Toyota Motor Engineering & Manufacturing · 152,927 vehicles potentially affected

The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
The fix
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Electrical system: instrument cluster/panel · Air bags: frontal

NHTSA campaign 23V384000 · reported May 30, 2023 · Toyota Motor Engineering & Manufacturing · 96,007 vehicles potentially affected

The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
The risk
An air bag that does not deploy as intended increases the risk of injury during a crash.
The fix
Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 25, 2026 · Electrical system

While driving my 2023 Toyota Corolla Cross LE, the engine unexpectedly shut off while I was stopped at a red light during heavy rain with the windshield wipers operating. A warning message appeared on the dashboard indicating that the engine had shut off and instructing me to press the brake firmly. The check engine…

Oct 15, 2026 · Engine

Vehicle: 2023 Toyota Corolla Cross Mileage: Approximately 45,000 miles Relevant Toyota Bulletin: T-SB-0020-23 Rev1 Description of Safety Concern: My 2023 Toyota Corolla Cross experienced a serious safety-related malfunction involving the automatic engine Stop and Start system. While stopped in traffic with the…

Oct 14, 2026 · Structure

back external door handles break within a week of each other, car is quite new and has not been in a collision nor had anything fallen on the handles. Access of the back seat is difficult for this 4 door car, child too young to sit in front, so he has to sit in the back. If child needs immediate assistance, direct…

Aug 3, 2026 · Unknown or other

Rainy day, during daylight hours, wipers and lights on. Engine stalled from 35mph. Display read low steering power. Hard start by pushing brake and ignition button. Could have been terrible accident. No prior notification of battery or electrical issues

Jul 2, 2026 · Engine

While stopped at a red light, the auto stop/start system shut the engine off and it failed to restart automatically. The dashboard showed "Low Power Steering" and "Engine Stopped - Press Brake Firmly to Restart." Pressing the brake did not work. I had to shift to Park and manually restart the vehicle. This has…

Corolla Cross model years compared

YearRecallsComplaintsCrashesFires
2022 24961
2023 417760
2024 04661
2025 02110
2026 02700

Across all years, the 2023 Corolla Cross has the most complaints (177). All Toyota Corolla Cross years →

Questions

Does the 2023 Toyota Corolla Cross have any recalls?
Yes. NHTSA lists 4 recalls for the 2023 Toyota Corolla Cross, the most recent reported on January 29, 2025 (Air bags: frontal, driver clockspring/spiral cassette, Steering: column). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2023 Toyota Corolla Cross?
Owners have filed 177 complaints with NHTSA. The most frequently reported area is engine (104 complaints), followed by electrical system (70).
How many 2023 Toyota Corolla Cross complaints mention a crash or fire?
6 of 177 complaints report a crash and 0 a fire; 5 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 25, 2026.