2020 Toyota Highlander recalls and problems

4 recalls and 321 owner complaints on file with NHTSA for the 2020 Toyota Highlander.

4
recalls
321
owner complaints
16
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2020 Toyota Highlander recalls

Air bags: sensor, occupant classification

NHTSA campaign 23V865000 · reported December 20, 2023 · Toyota Motor Engineering & Manufacturing · 999,901 vehicles potentially affected

The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
The risk
An air bag that does not deploy during a crash increases the risk of injury.
The fix
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Structure: body, bumpers

NHTSA campaign 23V720000 · reported October 26, 2023 · Toyota Motor Engineering & Manufacturing · 750,795 vehicles potentially affected

The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
The risk
A detached front bumper cover can become a road hazard, increasing the risk of a crash.
The fix
Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

Seats · Air bags

NHTSA campaign 20V633000 · reported October 14, 2020 · Toyota Motor Engineering & Manufacturing · 3,121 vehicles potentially affected

The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
The risk
Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
The fix
Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.

Engine · Fuel system, gasoline: delivery

NHTSA campaign 20V162000 · reported March 19, 2020 · Toyota Motor Engineering & Manufacturing · 38,810 vehicles potentially affected

The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.
The risk
Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.
The fix
Toyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 19, 2026 · Service brakes

Thanks for your service, which is much appreciated. I had a terrifying experience with my 2020 Toyota Hylander Hybrid on …. I was traveling slowly on the right Eastbound lane of […] trying to exit onto […], when a car suddey merged from my left, near my front bumper. I put on my brakes with enough room to spare to…

Oct 11, 2026 · Structure

My bumper detached from the vehicle on two separate occasions on the freeway. I learned about he bumper recall and brought it to Right Toyota Scottsdale (AZ), my local dealer. Right Toyota failed to follow Toyota's explicit recall protocol to replace the damaged bumper and only installed the upgraded hardware after…

Oct 4, 2026 · Service brakes · crash reported

We were behind a vehicle that had come to a rolling stop because the vehicle in front of him had hit the person in front of him , we were going about 25 miles per hour and about 2 car lengths from him . I applied the brakes but the vehicle failed to stop . It was as if I did not press the brakes at all. We rearended…

Oct 2, 2026 · Power train

• What component or system failed or malfunctioned, and is it available for inspection upon request? The UA80 8-speed automatic transmission assembly (specifically internal mechanical wear resulting from front carrier assembly bearing degradation/torque converter heat buildup). No, the component and the contaminated…

Sep 28, 2026 · Steering

The steering wheel heating component burned my fingers twice due to a malfunction. I had to attempt to pull over immediately because the steering wheel began smoking and the pain from my finger/hand. Dealership confirmed and fixed issue and the wheel is no longer available to inspect. I was burned while holding the…

Highlander model years compared

YearRecallsComplaintsCrashesFires
2017 3271182
2018 4270231
2019 3505221
2020 4321160
2021 4533174
2022 5266201
2023 9189120

Across all years, the 2021 Highlander has the most complaints (533). All Toyota Highlander years →

Questions

Does the 2020 Toyota Highlander have any recalls?
Yes. NHTSA lists 4 recalls for the 2020 Toyota Highlander, the most recent reported on December 20, 2023 (Air bags: sensor, occupant classification). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 Toyota Highlander?
Owners have filed 321 complaints with NHTSA. The most frequently reported area is power train (126 complaints), followed by unknown or other (45).
How many 2020 Toyota Highlander complaints mention a crash or fire?
16 of 321 complaints report a crash and 0 a fire; 20 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 19, 2026.