2011 Volkswagen EOS recalls and problems

2 recalls and 18 owner complaints on file with NHTSA for the 2011 Volkswagen EOS.

2
recalls
18
owner complaints
2
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2011 Volkswagen EOS recalls

Air bags: frontal, driver side, inflator module

NHTSA campaign 18V148000 · reported March 6, 2018 · Volkswagen Group of America, Inc. · 363,713 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
The risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The fix
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

Air bags: frontal

NHTSA campaign 15V483000 · reported August 4, 2015 · Volkswagen Group of America, Inc. · 415,825 vehicles potentially affected

The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
The risk
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
The fix
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

May 10, 2023 · Service brakes

Unable to drive vehicle ABS system failure - no braking is possible. ABS warning light and loss of braking control while attempting to drive. The module part recall 45F2 does not apply to my year 2011 vehicle. Though the previous year there is a recall for the part by VW. VW representatives will not offer recall or…

Dec 27, 2021 · Service brakes

My ABS/ ESC light was on and the brake light was flashing randomly. After diagnostics it appears the ABS module is intermittently not receiving power. Because of this the ABS/ESC system randomly does not work as it should. This seems to be the same issue as the 16V-913 safety recall, but my car was manufactured on…

Apr 9, 2019 · Power train · 76,000 miles

I WAS DRIVING OUT OF TOWN AT APPROXIMATELY 50 MPH WHEN MY CAR SUDDENLY SLOWED TO APPROXIMATELY 20 MPH. I COULD NOT GET THE VEHICLE TO GO ABOVE 20 MPH. I PULLED IT OFF OF THE ROAD AND TURNED THE CAR OFF. I RESTARTED AND AGAIN IT WOULD NOT GET PAST 20 MPH. WHEN I SWITCHED THE CAR TO MANUAL MODE IT WOULD NOT GO PAST 2ND…

Apr 17, 2018 · Electrical system · 100,114 miles

STARTED MY CAR AFTER WORK AND NOTICED HALF MY EXTERIOR LIGHTS DIDN'T WORK. CHECKED THE FUSES AND F16 FUSE WAS MELTED.

Jan 31, 2018 · Air bags

TAKATA RECALL. RECEIVE NOTICE THAT I HAVE FAULTY TAKATA AIRBAGS A FEW YEARS AGO. APPROXIMATELY ONE YEAR LATER I RECEIVED A NOTICE THAT A TEMPORARY REPAIR WAS AVAILABLE THAT WOULD SWAP THE ORIGINAL AIRBAG WITH A REPLACEMENT MODULE OF THE ORIGINAL DESIGN THAT DID NOT INCLUDE A DRYING AGENT. THAT NOTICE WAS CLEAR THAT…

EOS model years compared

YearRecallsComplaintsCrashesFires
2008 04721
2009 28440
2010 26900
2011 21820
2012 49412
2013 42601
2014 34000

Across all years, the 2012 EOS has the most complaints (94). All Volkswagen EOS years →

Questions

Does the 2011 Volkswagen EOS have any recalls?
Yes. NHTSA lists 2 recalls for the 2011 Volkswagen EOS, the most recent reported on March 6, 2018 (Air bags: frontal, driver side, inflator module). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2011 Volkswagen EOS?
Owners have filed 18 complaints with NHTSA. The most frequently reported area is air bags (10 complaints), followed by electrical system (2).
How many 2011 Volkswagen EOS complaints mention a crash or fire?
2 of 18 complaints report a crash and 0 a fire; 1 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received May 10, 2023.