2011 Cadillac SRX recalls and problems

7 recalls and 447 owner complaints on file with NHTSA for the 2011 Cadillac SRX.

7
recalls
447
owner complaints
17
complaints mentioning a crash
1
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2011 Cadillac SRX recalls

Suspension: rear

NHTSA campaign 21V473000 · reported June 24, 2021 · General Motors, LLC · 380,498 vehicles potentially affected

The problem
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
The risk
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
The fix
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

Suspension: rear

NHTSA campaign 14V571000 · reported September 19, 2014 · General Motors LLC · 290,241 vehicles potentially affected

The problem
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
The risk
Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
The fix
GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

Seats: front assembly, power adjust

NHTSA campaign 14V447000 · reported July 23, 2014 · General Motors LLC · 414,333 vehicles potentially affected

The problem
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
The risk
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
The fix
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.

Power train: automatic transmission

NHTSA campaign 11V595000 · reported December 20, 2011 · GENERAL MOTORS LLC · 8,789 vehicles potentially affected

The problem
General motors (gm) is recalling certain model year 2010-2011 cadillac srx vehicles manufactured from october 26, 2008, through june 23, 2011, for failing to comply with the requirements of federal motor vehicle safety standard number 114, “theft protection.” these vehicles may have a transmission shift cable that was improperly installed and may come out of the transmission bracket.
The risk
The driver may be unable to shift the transmission out of gear, resulting in no motion or the shifter may inaccurately indicate that the transmission is in park when it is not, allowing the vehicle to roll away and cause a possible crash.
The fix
Gm will notify owners, and dealers will ensure that the transmission shift cable is properly routed and seated in the transmission cable bracket. This service will be performed free of charge. The safety recall is expected to begin during january 2012. Owners may contact cadillac at 1-866-982-2339.

Air bags: side/window

NHTSA campaign 11V308000 · reported June 3, 2011 · GENERAL MOTORS LLC · 47,401 vehicles potentially affected

The problem
General motors is recalling certain model year 2011 cadillac srx passenger vehicles for failing to conform to the requirements of federal motor vehicle safety standard no 208, "occupant crash protection." the airbags are programmed to turn off the right side roof-rail airbag if the passenger sensing system determines that the right front passenger seat is unoccupied.
The risk
The right rear occupant may not be protected and suffer injuries in certain frontal and side crashes.
The fix
Gm dealers will reprogram the sensing and diagnostic module free of charge. The safety recall is expected to begin on or about june 17, 2011. Owners may contact cadillac at 1-866-982-2339 and at the owner center at www.gmownercenter.com .

Visibility: defroster/defogger/hvac system, windshield, electrical heating element

NHTSA campaign 11V149000 · reported March 4, 2011 · GENERAL MOTORS CORP. · 10,179 vehicles potentially affected

The problem
General motors is recalling certain model year 2011 buick lacrosse and cadillac srx vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 103, "windshield defrosting and defogging systems". On these vehicles, the software in the electronic climate control (ecc) module may disable the ability to adjust the heating, ventilation, and air conditioning (hvac) system settings. If this happens, the driver will not be able to control the heating, cooling, and ventilation for the vehicle.
The risk
If this condition affects the defrost system when it is required, it may decrease the driver's visibility, and could result in a crash.
The fix
Dealers will reprogram the ecc module free of charge. The safety recall began on march 11, 2011. Owners may contact buick at 1-866-608-8080, cadillac at 1-866-982-2339 or at the owner center at www.gmownercenter.com.

Seat belts: front, buckle assembly

NHTSA campaign 10V623000 · reported December 15, 2010 · GENERAL MOTORS CORP. · 97,843 vehicles potentially affected

The problem
General motors is recalling certain model year 2011 cadillac srx, chevrolet equinox and gmc terrain vehicles. The driver and /or front passenger safety belt buckle anchor may fracture and separate near the seat attachment in a vehicle crash.
The risk
The safety belt system may not restrain the occupant(s) as designed and could increase the risk of injury.
The fix
Dealers will modify the passenger and/or the driver safety belt buckles as necessary. This service will be performed free of charge. The safety recall is expected to begin on or before january 18, 2011. Owners may contact cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, gmc at 1-866-996-9463 and at the owner center at www.gmownercenter.com.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 11, 2026 · Suspension

Experiencing repeated inner wear on rear tires only after N212340980 Safety Recall - Rear Toe Link Separation was performed. New set of Michelan Cross Climate 2 tires installed two months prior to recall. Approximately 17,000 miles after recall, rear tires presented severe inner wear with cords exposed. Rear tires…

Apr 16, 2026 · Unknown or other

I received a flyer that my Cadillac was included in the urgent Rear Toe Link Safety Recall, so I took it to the local Cadillac dealership in Ridgeland, MS. My 2011 Cadillac SRX had the same warnings on my dashboard that were included in the flyer that I received. The warning lights and message were Service…

Mar 26, 2026 · Exterior lighting

The low beam headlights are useless for night driving. The operator is required to run high beam during any night time or low light operation. This creates a safety issue for both the operator and any incoming vehicles.

Dec 26, 2025 · Structure

Transmission cable and roll away not right gear

Nov 20, 2025 · Exterior lighting

The headlight low beam illumination is extremely dangerous for driving at night. Very poor illumination distance and very poor overall lighting. Can barely even see pedestrians walking if on the side or crossing the road, VERY DANGEROUS!! Have to turn on high-beams when possible just to see at night.

SRX model years compared

YearRecallsComplaintsCrashesFires
2008 04761
2009 02720
2010 6474215
2011 7447171
2012 3417324
2013 5393155
2014 2390162

Across all years, the 2010 SRX has the most complaints (474). All Cadillac SRX years →

Questions

Does the 2011 Cadillac SRX have any recalls?
Yes. NHTSA lists 7 recalls for the 2011 Cadillac SRX, the most recent reported on June 24, 2021 (Suspension: rear). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2011 Cadillac SRX?
Owners have filed 447 complaints with NHTSA. The most frequently reported area is exterior lighting (198 complaints), followed by suspension (63).
How many 2011 Cadillac SRX complaints mention a crash or fire?
17 of 447 complaints report a crash and 1 a fire; 21 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 11, 2026.