2012 Cadillac SRX recalls and problems

3 recalls and 417 owner complaints on file with NHTSA for the 2012 Cadillac SRX.

3
recalls
417
owner complaints
32
complaints mentioning a crash
4
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2012 Cadillac SRX recalls

Suspension: rear

NHTSA campaign 21V473000 · reported June 24, 2021 · General Motors, LLC · 380,498 vehicles potentially affected

The problem
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
The risk
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
The fix
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

Suspension: rear

NHTSA campaign 14V571000 · reported September 19, 2014 · General Motors LLC · 290,241 vehicles potentially affected

The problem
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
The risk
Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
The fix
GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

Seats: front assembly, power adjust

NHTSA campaign 14V447000 · reported July 23, 2014 · General Motors LLC · 414,333 vehicles potentially affected

The problem
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
The risk
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
The fix
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Oct 14, 2026 · Suspension · 114,401 miles

The contact owns a 2012 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) and had the recall service completed. Approximately six months after the repair was performed, the contact observed that the two rear wheels appeared misaligned relative to the front wheels. The…

Jun 17, 2026 · Air bags

A deer rammed my passager side . airbag light was always on saying passenger airbag off . but when it explodes it injured my passenger . all the airbags didn't activate my car shut down after the incident but a few moments after it regenerated there were all types of debris after the extreme loudness of the air bags…

Apr 17, 2026 · Air bags · crash reported

2012 Cadillac SRX was traveling approximately 30mph and t-boned another vehicle at an intersection. Both vehicles were totaled. The airbags in the Cadillac did not deploy and the seatbelt did not lock, causing the driver to be thrust forward into the steering wheel and windshield. Significant head injury. The safety…

Apr 7, 2026 · Structure · 152,667 miles

The contact owns a 2012 Cadillac SRX. The contact stated that the vehicle was having a failure with the drains for the sunroof. The contact stated that water was draining directly into the driver's and passenger’s side footwells. The contact stated that there was water saturating the carpet. Additionally, after it had…

Mar 19, 2026 · Exterior lighting

The headlights don’t work very well when they are dimmed. To the point that one has to use high beams all the time.

SRX model years compared

YearRecallsComplaintsCrashesFires
2009 02720
2010 6474215
2011 7447171
2012 3417324
2013 5393155
2014 2390162
2015 4443123

Across all years, the 2010 SRX has the most complaints (474). All Cadillac SRX years →

Questions

Does the 2012 Cadillac SRX have any recalls?
Yes. NHTSA lists 3 recalls for the 2012 Cadillac SRX, the most recent reported on June 24, 2021 (Suspension: rear). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2012 Cadillac SRX?
Owners have filed 417 complaints with NHTSA. The most frequently reported area is exterior lighting (233 complaints), followed by service brakes (42).
How many 2012 Cadillac SRX complaints mention a crash or fire?
32 of 417 complaints report a crash and 4 a fire; 32 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received October 14, 2026.