2020 GMC Sierra 3500 recalls and problems

8 recalls and 51 owner complaints on file with NHTSA for the 2020 GMC Sierra 3500.

8
recalls
51
owner complaints
4
complaints mentioning a crash
2
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2020 GMC Sierra 3500 recalls

Power train: automatic transmission, control module, software · Power train: automatic transmission, fluid/lubricant, valves/valve body

NHTSA campaign 26V083000 · reported February 12, 2026 · General Motors, LLC · 1,055 vehicles potentially affected

The problem
General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.
The risk
Rear wheel lock up increases the risk of a crash.
The fix
Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.

Power train: automatic transmission, fluid/lubricant, valves/valve body · Power train: automatic transmission, control module, software

NHTSA campaign 24V797000 · reported October 24, 2024 · General Motors, LLC · 463,295 vehicles potentially affected

The problem
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
The risk
Rear wheel lock-up can increase the risk of a crash.
The fix
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

Latches/locks/linkages: tailgate, latch

NHTSA campaign 24V060000 · reported February 1, 2024 · General Motors, LLC · 570,434 vehicles potentially affected

The problem
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
The risk
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Seat belts: critical fasteners · Seat belts

NHTSA campaign 20V792000 · reported December 17, 2020 · General Motors, LLC · 624,216 vehicles potentially affected

The problem
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
The risk
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
The fix
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.

Air bags: side/window, curtain, inflator

NHTSA campaign 20V446000 · reported July 30, 2020 · General Motors LLC · 769 vehicles potentially affected

The problem
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
The risk
If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
The fix
GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.

Latches/locks/linkages: hood, latch · Structure: body, hood

NHTSA campaign 20V324000 · reported June 4, 2020 · General Motors LLC · 272 vehicles potentially affected

The problem
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
The risk
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
The fix
GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.

Latches/locks/linkages: hood, latch

NHTSA campaign 20V142000 · reported March 12, 2020 · General Motors LLC · 1,909 vehicles potentially affected

The problem
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
The risk
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
The fix
GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.

Seat belts: pretensioner

NHTSA campaign 19V814000 · reported November 14, 2019 · General Motors LLC · 556,399 vehicles potentially affected

The problem
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
The risk
A vehicle fire could result if materials ignite inside the vehicle.
The fix
GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Mar 20, 2026 · Power train

My truck has been exhibiting hard downshifting at certain speeds, when the powertrain loads up such as a grade change, and requires a downshift. I have complained about this issue to the dealership as early as 2022, and 33,185 miles. The dealership made me pay for a transmission $388.90 flush which did not resolve the…

Jan 21, 2026 · Unknown or other

Diesel exhaust fluid tank heater malfunctioned and meted tank and connectors.

Oct 16, 2025 · Structure

Known defect with 2019 and now 2020 GMC sierra trucks. Design was updated for 2021+ which has corrected the seal failure defect. GM has issued a service bulletin to dealers about how to repair the problem. Back window is leaking water. Defective seal noted by GM. GM is only covering the cost of repair if. Vehicle is…

Oct 8, 2025 · Engine

the engine seized at 65mph. available for inspection. was left stranded in a limited access area with no cell service. there was no warning, the engine just stopped at highway speed and would not restart. the problem was confirmed by an independent service center. they couldnt identify which component had failed…

Jul 9, 2025 · Power train · 130,000 miles

The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently went into LIMP Mode. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission valve body sensor had failed and needed to be…

Sierra 3500 model years compared

YearRecallsComplaintsCrashesFires
2017 71311
2018 61400
2019 71311
2020 85142
2021 52000
2022 33230
2023 12850

Across all years, the 2020 Sierra 3500 has the most complaints (51). All GMC Sierra 3500 years →

Questions

Does the 2020 GMC Sierra 3500 have any recalls?
Yes. NHTSA lists 8 recalls for the 2020 GMC Sierra 3500, the most recent reported on February 12, 2026 (Power train: automatic transmission, control module, software, Power train: automatic transmission, fluid/lubricant, valves/valve body). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2020 GMC Sierra 3500?
Owners have filed 51 complaints with NHTSA. The most frequently reported area is power train (19 complaints), followed by electrical system (9).
How many 2020 GMC Sierra 3500 complaints mention a crash or fire?
4 of 51 complaints report a crash and 2 a fire; 4 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received March 20, 2026.