2023 GMC Sierra 3500 recalls and problems

1 recall and 28 owner complaints on file with NHTSA for the 2023 GMC Sierra 3500.

1
recalls
28
owner complaints
5
complaints mentioning a crash
0
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2023 GMC Sierra 3500 recalls

Latches/locks/linkages: tailgate, latch

NHTSA campaign 24V060000 · reported February 1, 2024 · General Motors, LLC · 570,434 vehicles potentially affected

The problem
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
The risk
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The fix
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Jul 15, 2026 · Power train · crash reported

May 3 2026 was traveling on highway when my 2023 dually duramax wheels locked up on me causing me to hit a guard rail and then truck would not go into any gear and was toast after first dealership it went to was valve body repair and after 1400 dollars it went to another dealer on June 17th to Frank brown for…

Jul 10, 2026 · Fuel/propulsion system

The vehicle experienced a catastrophic fuel system failure involving the high-pressure fuel pump and related fuel system components. While driving, the engine began stalling and lost power, making the vehicle unsafe to operate. The failed components were replaced during repairs; however, the repair records…

Jun 19, 2026 · Tires

275/65R20 - Goodyear Wrangler. This is the tire that came with the vehicle. It had approximately 32,000 miles. The tire separated and exploded. We installed the spare but one of the other tires is getting ready to explode. This is not normal wear and tear. This is out of the ordinary that tires on a new vehicle…

May 15, 2026 · Engine · crash reported

While out of Town driving back home Wheel lock up on my 3500hd dually 2023 gmc .. vehicle had shudder effect and from 75 to 25 mph drasticly and engine reduced power light came on and wouldn’t come out of drive and then after stopping vehicle To cement parking safety block the vehicle had multiple codes for valve body…

May 8, 2026 · Wheels · crash reported

I have had an incident where my 2023 gmc 3500 hd was had left me stranded earler this week. i towed the new truck to a certified dealer and i haven't heard anything since then. they mentioned my transmission will need to be fully replaced because valve body issues of solenoid a,e,f, are stuck open and closed codes on…

Sierra 3500 model years compared

YearRecallsComplaintsCrashesFires
2020 85142
2021 52000
2022 33230
2023 12850
2024 35001
2025 11700
2026 2500

Across all years, the 2020 Sierra 3500 has the most complaints (51). All GMC Sierra 3500 years →

Questions

Does the 2023 GMC Sierra 3500 have any recalls?
Yes. NHTSA lists 1 recall for the 2023 GMC Sierra 3500, the most recent reported on February 1, 2024 (Latches/locks/linkages: tailgate, latch). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2023 GMC Sierra 3500?
Owners have filed 28 complaints with NHTSA. The most frequently reported area is power train (14 complaints), followed by electrical system (4).
How many 2023 GMC Sierra 3500 complaints mention a crash or fire?
5 of 28 complaints report a crash and 0 a fire; 1 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received July 15, 2026.