2023 Jeep Grand Cherokee 4XE recalls and problems

3 recalls and 97 owner complaints on file with NHTSA for the 2023 Jeep Grand Cherokee 4XE.

3
recalls
97
owner complaints
1
complaints mentioning a crash
3
mentioning a fire

Recalls apply to specific production ranges. To see whether a particular car still has an open recall, enter its VIN at nhtsa.gov/recalls. Repairs for safety recalls are free at authorised dealers.

2023 Jeep Grand Cherokee 4XE recalls

Suspension: rear, springs, coil springs

NHTSA campaign 26V562000 · reported September 1, 2026 · Chrysler (FCA US, LLC) · 328,381 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
The risk
Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
The fix
Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

Engine

NHTSA campaign 25V766000 · reported November 6, 2025 · Chrysler (FCA US, LLC) · 117,904 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
The risk
A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
The fix
Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

Electrical system: propulsion system, traction battery

NHTSA campaign 24V720000 · reported September 27, 2024 · Chrysler (FCA US, LLC) · 154,032 vehicles potentially affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
The risk
A vehicle fire while parked or driving can increase the risk of injury.
The fix
This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

Most reported problems

Areas named in owner complaints to NHTSA. One complaint can name several areas.

What owners report

Recent complaints filed with NHTSA, shortened. These are unverified accounts from owners, not findings.

Sep 8, 2026 · Firerelated · 40,000 miles · fire reported

The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact stated that while out of town, the vehicle was parked at the residence; however, neighbors informed the contact that the vehicle had caught fire overnight. The local fire department responded to the scene and extinguished the fire. A fire department report…

Aug 24, 2026 · Tires

GoodYear 265/60R18, Morning NHTSA, i had these 4 tires inspected by good year, the 4xe trailhawk has 28,000 miles but the tires are very low because of the wait of the phev it slides it very harder to stop because the traction is so bad, sometimes i feel like i have a pickup truck with no because it slips so much is…

Mar 23, 2026 · Service brakes, hydraulic · 22,000 miles · crash reported

The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact stated that the vehicle battery had died. The contact stated that upon shifting to Neutral(N) and pushing the vehicle from the declined driveway to the garage, the vehicle unintendedly picked up speed and crashed into the garage door. The contact stated that…

Feb 26, 2026 · Engine · 16,000 miles

The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal, and occasionally the vehicle stalled. The vehicle was able to be restarted. The message "FORM" was displayed on…

Dec 31, 2025 · Electrical system

The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time…

Grand Cherokee 4XE model years compared

YearRecallsComplaintsCrashesFires
2022 1214880
2023 39713
2024 22312
2025 1201

Across all years, the 2022 Grand Cherokee 4XE has the most complaints (148). All Jeep Grand Cherokee 4XE years →

Questions

Does the 2023 Jeep Grand Cherokee 4XE have any recalls?
Yes. NHTSA lists 3 recalls for the 2023 Jeep Grand Cherokee 4XE, the most recent reported on September 1, 2026 (Suspension: rear, springs, coil springs). Check a specific car by its VIN at nhtsa.gov/recalls.
What are the most common problems with the 2023 Jeep Grand Cherokee 4XE?
Owners have filed 97 complaints with NHTSA. The most frequently reported area is electrical system (47 complaints), followed by engine (23).
How many 2023 Jeep Grand Cherokee 4XE complaints mention a crash or fire?
1 of 97 complaints report a crash and 3 a fire; 2 injuries were reported in total. Complaints are unverified reports from owners.

Source: NHTSA recall and complaint data, updated October 27, 2026. Latest complaint received September 8, 2026.